Afterpay On‑Site Messaging

we have not got paid for almost two months now

Messaging was straightforward to install when following the instructions. Unsure if all of the people having issues are on an incompatible theme, but this worked fine for me!

Doesn’t work at all !

I’ve lost all my time with them and nothing happened couldn’t even Conect to my store and all the code and links doest’t work

Not happy, I can't install the afterpay messaging to my store. The codes they aren't there to replace them with. I have emailed them multiple times without a reply.

The first step is to connect my account. When I access the link though, it takes me to a page where you apply for an Afterpay merchant account despite logging in with an email that is linked to an already-existing Afterpay merchant account.

It's a waste of time, the app doesn't work. Technology is so advanced that even new apps are working flawlessly on Shopify themes but a company of such a big stature couldn't afford to fix their app.

App was working fine before now it has completely stopped. Shopify is warning companies to remove it. Im going to wait for an email response afterpay or a phone call before giving up about what I should do.

my status has been stuck on the "2-3 day review" for over three weeks. I have reached out to Afterpay MULTIPLE times, yet no one has helped me resolve this. WORST service I have ever had!

It is very difficult to reach anyone in customer service, I've sent multiple help tickets and no response. Why is there no customer service number? I need to speak with someone, as soon as possible.

We've used After Pay for several years as a payment option. The app install was very easy and seamless. Keep in mind that I was already an approved merchant so I just had to uninstall old code on my store and install this app--it was super easy. After Pay has always been supportive of my business and has collaborated with me in the past. The customer service is great and I feel they are supportive in trying to help their merchants get sales and build brand awareness through the campaigns they launch.