整體評分
2.2
各級評分數量
  • 27% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 71% 的評分為 1 顆星
2023年5月8日

Thee worst went through the entire process my customers started using just to find out my shop didn't get approved after my customer used afterpay. No notice was sent to me. No reason of denial when their are a lot of hair company's using them. Now I have to remove all of this off my website. There is no phone call or help desk to help you. All website help is not helpful, people that email you don't help you. This is a joke. My customers begged for afterpay... never again. No longer will use for myself either worst experience ever now I got to get the money they do have smh

Iwear4u ™
美國
使用應用程式 21天
2022年12月15日

So it has been about a month since I applied, i received an email saying that I was approved and would be active on the 6th. Every time I long in it says it is still in review and I have sent multiple emails with no replies. I will be removing this app and finding a different one. Don't waste your time like I did.

Reads & Runes L.L.C
美國
使用應用程式 19天
Afterpay 已回覆 2022年12月15日

We're sorry to hear about your onboarding experience. It is never our intention to mislead or ignore our merchants. I've checked our system and it appears we reached out to your email (reads***gmail dot com) on November 30th to verify some information on your Afterpay Application but never received a response.
Is this still the correct email to reach you? We've flagged your case internally and will try to reach out again in case you're willing to give us a second chance.

2023年2月12日

How am I supposed to know when my customer pay there payment it doesn’t let me know when will I be receiving the payment’s every 2 weeks help me please I’m barely starting.

Jenn's Beauty Shop
美國
使用應用程式 11個月
Afterpay 已回覆 2023年2月15日

Hey! We're happy to help clear up any confusion and answer your specific payment question. Can you please submit a ticket at https://help.business.afterpay.com/hc/en-us/requests/new and we'll get back to you as soon as possible. Thank you.

2021年2月25日

This app is very easy to set up! The agents stayed in contact with me throughout the entire process. I am excited to offer Afterpay on my online store!

Outside of the Box Blanks & Custom Tees
美國
使用應用程式 3個月
編輯時間:2021年4月23日

It took some time, but Afterpay was thorough and complete with my approval and setup. It's great being a part of their community.

Scandal Candles Co.
美國
使用應用程式 大約1個月
2021年9月8日

We have a niche very small business and reached out to this company ahead of applying to ask questions about their approval process. We received a reply that completely ignored our questions and instead just vigorously encouraged us to apply instead. We were quickly denied service, after application, with no reason given. Ultimately a good thing, since we will not want to do business with a completely impersonal company that shows themselves to be untrustworthy.

Rogue Steel
美國
使用應用程式 大約23小時
Afterpay 已回覆 2022年2月24日

Thank you for your review and I apologize for your experience. Our customer service or sales team members tend to encourage merchants to apply because our underwriting team is best at determining if your business is a right fit for Afterpay as each business is unique, it's hard to have a blanket answer. Some reasons for rejecting the application is private. In your case, certain items in your store sells fell into our banned categories. I have already shared your feedback to appropriate teams. Please let me know if I can assist with anything - you can reach me at leah.dong@afterpay.com

2022年12月28日

Have been approved and have afterpay as a payment method yet this app still wont connect and when i try it says it is still in review. this issue needs to be fixed

Trendsales.com.au
澳洲
使用應用程式 26分鐘
Afterpay 已回覆 2023年1月12日

We're sorry to hear this. I notice Afterpay is live on your website now. If you are still seeing issues our technical support team will be happy to assist you. Please submit a ticket at https://afterpay.formstack.com/forms/global_merchant_technical_support

2023年3月2日

AfterPay as a service is fine. This app is garbage.
I updated my theme and tried to get AfterPay info back on my site, this app fails after the first 2 steps in the set-up.
Support is non-existent.

Shumi Shop
澳洲
使用應用程式 13分鐘
Afterpay 已回覆 2023年3月2日

Hi there,
We are so sorry that this app wasn't working out for you and we are determine to make sure things are right. I've sent you an email asking for more details, please respond so we can get to the bottom of this.

Thanks!
Leah

2023年2月13日

After changing my theme and upgrading to Shopify 2.0 I spent ages trying to find out why Afterpay was not showing on my site. Found this up (thanks Google) and all done and dusted in minutes. The best thing ever! Installed, added, shows on site. Even can decide where I want it to show - which I did not have the capability of before. Love this App. Thank You!

My Angel
紐西蘭
使用應用程式 31分鐘
Afterpay 已回覆 2023年2月21日

We are so happy this app can help you add Afterpay messaging to your site and we appreciate you being a part of the Afterpay family!

2022年1月5日

We've used After Pay for several years as a payment option. The app install was very easy and seamless. Keep in mind that I was already an approved merchant so I just had to uninstall old code on my store and install this app--it was super easy. After Pay has always been supportive of my business and has collaborated with me in the past. The customer service is great and I feel they are supportive in trying to help their merchants get sales and build brand awareness through the campaigns they launch.

Gusto and Co
美國
使用應用程式 10分鐘
Afterpay 已回覆 2022年2月24日

We are happy to have you as a part of the Afterpay family and glad to hear our on-site messaging app is helpful!