評論 (44)

整體評分
2.6
各級評分數量
  • 34% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 66% 的評分為 1 顆星
2024年4月28日

It works. As mentioned by others it just adds Afterpay messaging.

Maison Ekhaya
加拿大
使用應用程式 33分鐘
2023年11月28日

Worked really well after watching the video. Thank you.

Colour Nature
澳洲
使用應用程式 18分鐘
2022年1月5日

We've used After Pay for several years as a payment option. The app install was very easy and seamless. Keep in mind that I was already an approved merchant so I just had to uninstall old code on my store and install this app--it was super easy. After Pay has always been supportive of my business and has collaborated with me in the past. The customer service is great and I feel they are supportive in trying to help their merchants get sales and build brand awareness through the campaigns they launch.

Gusto and Co
美國
使用應用程式 10分鐘
Afterpay 已回覆 2022年2月24日

We are happy to have you as a part of the Afterpay family and glad to hear our on-site messaging app is helpful!

2024年9月11日

lashfridays
紐西蘭
使用應用程式 大約24小時
2024年8月22日

I dont know what it is about these reviews, the ap works fine things may not work at first but you cant give up, try again and watch the video, simple stuff, im Dyslexic and i still did it, i hope this finds you wll after pay. This 5 * is for the easy setup, but be warnd you need to wait for 3 days, for them to approve you.

Dizauz.store
澳洲
使用應用程式 大約1小時
2024年8月17日

Not happy as it's not working properly and I have been trying to contact afterpay for 2 weeks to help fix the problem and still have not hear back

A & M DESIGNS. Co
澳洲
使用應用程式 7天
2024年3月17日

What is wrong with this app? I can't do s***. The developer need to update the app. It's a simple fix. Don't be a developer if you're not gonna keep the app updated. I am still stuck at "add Afterpay to your store"

Belle Kloset
美國
使用應用程式 9分鐘
2024年3月9日

It does not work! Still stuck at "Connect Afterpay account" "Processing" for 3 days.

ShapyWear
紐西蘭
使用應用程式 大約15小時
2023年12月17日

The purpose of this app is to add on-site messaging to your product pages. The people leaving reviews about it not working did not follow the VERY CLEAR instructions or are complaining about their approval process (which does take time). Made it easy for me to add the Afterpay messaging to my product pages and add the code for the payment icons.

Jasmine Alyssa Design
美國
使用應用程式 27分鐘
2023年11月5日

Does not add afterpay options to my sites product pages

Twoday
紐西蘭
使用應用程式 18分鐘
2023年8月19日

Complete junk. After I went through hours of trying to install their spaghetti code without their help, they won't approve my store. Waste of time because "dropshipping" is not a legit business type in their opinion. What losers. Why even have them on here. WASTE OF MY AND YOUR TIME.

Decorate Beautiful
美國
使用應用程式 26天
2023年7月12日

I worked hard setting up the app and suddenly got a message that I have been declined, they didn't tell me any reason.

Wisely Cart
美國
使用應用程式 7天
2023年6月2日

Love it so much once I got approved and the Afterpay message in my store the Afterpay sales have been coming through I’m glad I added Afterpay to my online store it can be used online and in store love it

The Manifesting Collection
美國
使用應用程式 大約1年
2023年6月2日

my status has been stuck on the "2-3 day review" for over three weeks. I have reached out to Afterpay MULTIPLE times, yet no one has helped me resolve this. WORST service I have ever had!

Mama Llama Makes
澳洲
使用應用程式 18天
2023年5月8日

Thee worst went through the entire process my customers started using just to find out my shop didn't get approved after my customer used afterpay. No notice was sent to me. No reason of denial when their are a lot of hair company's using them. Now I have to remove all of this off my website. There is no phone call or help desk to help you. All website help is not helpful, people that email you don't help you. This is a joke. My customers begged for afterpay... never again. No longer will use for myself either worst experience ever now I got to get the money they do have smh

Iwear4u ™
美國
使用應用程式 21天
2023年5月7日

i reside in canada and i can’t take afterpay payments from the U.S even though that’s where most of my sales come from… doesn’t make sense

kaydollhouse
加拿大
使用應用程式 大約1個月
2023年3月4日

they are garbage. they don't even care about you. try yourself, have an issue and you will see how many months will take to have someone doing something. TRY BETTER BUSINESS BUREAU and small claim at online court if you need a resolution.

Rio Brazilian Boutique
美國
使用應用程式 1年多
Afterpay 已回覆 2023年3月8日

Thank you for your feedback. We appreciate your honesty and will take a closer look into your case. We will look back to see where we could have done better and provide the service our merchants deserve.

2023年3月4日

I wish I could give Afterpay a good review. I mean, it works...when it works.
But trying to reach someone at Afterpay when it doesn't work is a nightmare! No email responses. Just automated messages or blanketed responses from what appears to be a temporary intern. No real help at all. At this point, I'm looking for other options. This review is my last stitch effort to get someone's attention and a REAL response and solution to my problems!

Very Ashley
美國
使用應用程式 1年多
Afterpay 已回覆 2023年3月8日

We'd like to apologize for this experience and we are here to assist. Checking in with our team, we saw some of your inquiries coming through and have followed up via email.

Can you confirm if ashley@sh***ley.com is still the best email to reach you? I've hidden part of your emails to maintain your privacy.

2023年3月4日

I don't know what is going on with this app but I have tried to connect this app with the Afterpay merchat portal to do the popups and adds and it doesn't work. Support doesn't address the issues of how to integrate the app into shopify themes. I'm hoping someone will reach out to me to help with this issue.

Victoria Royale Boutique, LLC.
美國
使用應用程式 2個月
Afterpay 已回覆 2023年3月8日

We're sorry to hear you're having issues connecting this app. Can you please reach out to us by filling out the form: https://afterpay.formstack.com/forms/global_merchant_technical_support
and let the support team know you're following up from the Shopify App Store?

Our team will be happy to assist you!

2023年2月13日

After changing my theme and upgrading to Shopify 2.0 I spent ages trying to find out why Afterpay was not showing on my site. Found this up (thanks Google) and all done and dusted in minutes. The best thing ever! Installed, added, shows on site. Even can decide where I want it to show - which I did not have the capability of before. Love this App. Thank You!

My Angel
紐西蘭
使用應用程式 31分鐘
Afterpay 已回覆 2023年2月21日

We are so happy this app can help you add Afterpay messaging to your site and we appreciate you being a part of the Afterpay family!

2023年2月12日

How am I supposed to know when my customer pay there payment it doesn’t let me know when will I be receiving the payment’s every 2 weeks help me please I’m barely starting.

Jenn's Beauty Shop
美國
使用應用程式 6個月
Afterpay 已回覆 2023年2月15日

Hey! We're happy to help clear up any confusion and answer your specific payment question. Can you please submit a ticket at https://help.business.afterpay.com/hc/en-us/requests/new and we'll get back to you as soon as possible. Thank you.

2022年12月28日

Have been approved and have afterpay as a payment method yet this app still wont connect and when i try it says it is still in review. this issue needs to be fixed

Trendsales.com.au
澳洲
使用應用程式 16分鐘
Afterpay 已回覆 2023年1月12日

We're sorry to hear this. I notice Afterpay is live on your website now. If you are still seeing issues our technical support team will be happy to assist you. Please submit a ticket at https://afterpay.formstack.com/forms/global_merchant_technical_support

2022年12月15日

So it has been about a month since I applied, i received an email saying that I was approved and would be active on the 6th. Every time I long in it says it is still in review and I have sent multiple emails with no replies. I will be removing this app and finding a different one. Don't waste your time like I did.

Reads & Runes L.L.C
美國
使用應用程式 19天
Afterpay 已回覆 2022年12月15日

We're sorry to hear about your onboarding experience. It is never our intention to mislead or ignore our merchants. I've checked our system and it appears we reached out to your email (reads***gmail dot com) on November 30th to verify some information on your Afterpay Application but never received a response.
Is this still the correct email to reach you? We've flagged your case internally and will try to reach out again in case you're willing to give us a second chance.

2022年11月19日

Increase store sales. Takes 2-4 days for funds to be sent to your bank. Afterpay will also put you on their Afterpay App. I use Afterpay and Shop Pay to give my customer more options.

King's Cross Bookstore
美國
使用應用程式 12個月
Afterpay 已回覆 2022年11月21日

Thank you for your review! We're glad we can help you grow your business and deliver your funds in a transparent and timely manner.

2022年9月26日

This app used to work really well. My last two themes were not compatible, and they are Shopify 2.0 themes from Shopify. Now it does not work and the coding from Afterpay is too tedious to get working as I cannot get the placement right in the coding. Still will offer afterpay at checkout, but no real way of advertising it except images.

Honey & Fig Boutique
美國
使用應用程式 6個月
Afterpay 已回覆 2022年10月13日

Hi there, we are truly sorry about the interruption. Shopify 2.0 themes rolled out to some merchants earlier than we expected. As of yesterday, our app is compatible with 2.0 themes. Please do give us another chance and let our app help you with marketing Afterpay!

2021年11月29日

Don't even bother, I suggest trying Klarna instead, get instant approval, Afterpay wont even respond to you if your business is too small. Customer Service was horrendous as per other reviews, you won't get any support at all so use Klarna instead. Reached out multiple times and everytime I got silence as a response. USE KLARNA INSTEAD.

Ambassadress NYC
美國
使用應用程式 1分鐘
Afterpay 已回覆 2022年2月24日

Thank you for your review and I'm so sorry for your experience. As a product manager on e-commerce platforms, I can assure you that most of our merchants are small businesses and we do care very much. As a company we have underwent some major changes recently and unfortunately your outreach went through the cracks. I've already shared this with our customer service team. Please email me at leah.dong@afterpay - I would be happy to make sure you get whatever help you need.

2021年11月26日

Most horrendous customer service. I have been trying to reach them for weeks now about the recent upgrade and can't speak with anyone on the phone. Left several messages and no one returns phone calls. I will be removing the app shortly from my store.

Chesserfeld
美國
使用應用程式 大約1個月
Afterpay 已回覆 2022年2月24日

Thank you for your review and I'm so sorry for your experience. As a company, we have underwent some major changes recently and so sorry that your outreach went through the cracks. I've already shared this with our customer service team. Please email me at leah.dong@afterpay - I would be happy to make sure you get whatever help you need.

2021年2月25日

This app is very easy to set up! The agents stayed in contact with me throughout the entire process. I am excited to offer Afterpay on my online store!

Outside of the Box Blanks & Custom Tees
美國
使用應用程式 大約21小時