Overall rating
2.1
Counts per rating level
  • 26% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 72% of ratings are 1 stars
February 4, 2024

App was working fine before now it has completely stopped. Shopify is warning companies to remove it. Im going to wait for an email response afterpay or a phone call before giving up about what I should do.

Shop Blaze Inc
United States
Over 1 year using the app
February 22, 2024

Doesn't work for my store. Going round in circles with support for 6 months. "We can confirm that your account is currently undergoing compliance checks.
A member of our Compliance Team will be in contact shortly with the next steps via a separate email thread.
This case will be closed as you have reached out to the post-integration technical support."
"We've closed this support request. Your request was not able to be resolved today."

Lykalyte
New Zealand
7 months using the app
March 4, 2024

It's a waste of time, the app doesn't work. Technology is so advanced that even new apps are working flawlessly on Shopify themes but a company of such a big stature couldn't afford to fix their app.

Garb Classics
Canada
34 minutes using the app
March 9, 2024

It does not work! Still stuck at "Connect Afterpay account" "Processing" for 3 days.

ShapyWear
New Zealand
About 15 hours using the app
March 17, 2024

What is wrong with this app? I can't do s***. The developer need to update the app. It's a simple fix. Don't be a developer if you're not gonna keep the app updated. I am still stuck at "add Afterpay to your store"

Belle Kloset
United States
9 minutes using the app
August 19, 2023

Complete junk. After I went through hours of trying to install their spaghetti code without their help, they won't approve my store. Waste of time because "dropshipping" is not a legit business type in their opinion. What losers. Why even have them on here. WASTE OF MY AND YOUR TIME.

Decorate Beautiful
United States
26 days using the app
May 8, 2023

Thee worst went through the entire process my customers started using just to find out my shop didn't get approved after my customer used afterpay. No notice was sent to me. No reason of denial when their are a lot of hair company's using them. Now I have to remove all of this off my website. There is no phone call or help desk to help you. All website help is not helpful, people that email you don't help you. This is a joke. My customers begged for afterpay... never again. No longer will use for myself either worst experience ever now I got to get the money they do have smh

Iwear4u ™
United States
21 days using the app
May 7, 2023

i reside in canada and i can’t take afterpay payments from the U.S even though that’s where most of my sales come from… doesn’t make sense

kaydollhouse
Canada
About 1 month using the app
June 2, 2023

my status has been stuck on the "2-3 day review" for over three weeks. I have reached out to Afterpay MULTIPLE times, yet no one has helped me resolve this. WORST service I have ever had!

Mama Llama Makes
Australia
18 days using the app
July 12, 2023

I worked hard setting up the app and suddenly got a message that I have been declined, they didn't tell me any reason.

Wisely Cart
United States
7 days using the app