AfterSell Post Purchase Upsell
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We were charged $14.99 for uninstalling the app during the trial period, after we felt it did nothing for our store, and it did nothing... complete unfair deceptive acts by the app owner... I'll be filing a complaint with Shopify
Hi there!
I just checked and it seems you initially installed AfterSell on March 23 2022, meaning your 30 day free trial would have expired by now.
I'm going to reach out to our billing team to see if we can get this charge refunded to you due to this misunderstanding. Please keep an eye out for an email in regards to this. :)
Thanks for the feedback!
Sono stato aiutato da Patti per rimuovere la scritta "powered by AfterSell", è stata super gentile e disponibile. Ottimo servizio clienti!
I would recommend. The customer service was excellent!
So helpful and super fast service. I would recommend to everyone!
Dom was very helpful and kind!!
Fui muito bem atendido, com eficiencia e rapidez. Estou iniciando com o App e ja gostando muito. Super fácil de executar as demandas. Superrecomendo
Really great functionality, support team, case studies, UX....kicking myself for not finding this sooner!
I downloaded the app and got overwhelmed immediately. I love that they allow you to seek expert help for free to set up your funnels. Mark was the expert that helped me. He was amazing! He walked me through everything in a way I would understand and also looked through my website and offered his suggestions of great upsells options. I am so excited to see how this increases my AOV. In 1hr we got 3 great funnels set up and I feel like I can take over from here.
so far so good!
great customer support and fast response