AfterSell Post Purchase Upsell , 744 reseñas
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I am not only very happy with the AfterSell App for my Shopify store but also very impressed with the excellent support I received from Patti on a number of occasions in customer support. The bottom line, I highly recommend this app.
I have been searching for a user friendly and relatively affordable app for post purchase upsell and this doesn't disappoint! I love how easy it was to set up (there is an instruction video to follow and it worked well with my theme).
Then its super easy to set different post purchase funnels AND have a/b testing done as well.
Now there are other apps that do more but they also cost more and this one has been amazing so far for post purchase. I wrote to customer service after an order was on hold and they responded promptly that its on hold for 1 hr if the customer did not decline the offer. Worked perfectly after 1hr the hold went away and the orders do proceed normally. I usually don't write much reviews but really like this app. When in doubt write to them and they will answer promptly unlike other services.
Since I was really positively surprised by the customer service, I converted my one star rating into a five star rating. The customer service is really extremely helpful, nice and courteous, which I really appreciate. I can really only recommend the app
We have had an awesome experience with aftersell. Our contact there which was Cameron R. has been more than excellent to work with and quickly answered all our questions and concerns, which was refreshing as past experiences with other companies have been less than stellar; however from the first contact to getting everything set up has been nothing but perfect with this company
I wish all shopify apps were as good as this one! I originally gave them a not-so-good review because of a "bug", but the CEO of the company reached out to me personally and assisted me with the issue, offering me a huge discount for the inconvenience. Turns out it was not a bug, but the setting issue. Can't beat this kind of customer service. Other than that, the quality of this app is also the best. I tried the other two. One lacks the features i wanted, the other one confused the hell out of me because of the complicated settings. This one is perfect, with everything you need to build a strong sales funnel and super easy to set up. I'm glad I didn't give up on them, it was the right choice.
AfterSell is easy within the top 3 apps on Shopify. It's having a massive impact in my business and I couldn't recommend it enough. Also they customer service is great and always reply within minutes.
They have great customer service and I love their post-offer features. Lillian was very helpful and the video explanation she provided clarified how the system works. It's a great app so far.
App works amazing, and Lillian in Customer Service has been super helpful in working through some of our specific scenarios!
Great app, making some extra money on 10-20% of orders. Customer services was rapid as well.
Lillian offers great support! Always there to help me. :)