AfterSell Post Purchase Upsell
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Changed the cost without notice. $9 > $34.99
It was a good app, but there are ones out there just as good, if not better.
I was charged 133.54 euros, even though I was no longer using the application.
I wrote to ask for a refund and since 2 weeks I still have no news from you and no refund has been made.
Thief or not? I don't recommend it, watch out for yourself and your future billing.
Some one answer me and can i get my refund ???
Hi there,
We’re really sorry to hear about your experience, that’s certainly not how we want anyone to feel when using our app. We completely understand your frustration, especially when it comes to billing concerns.
A member of our team has reached out to you via email to help resolve this issue and ensure it’s properly reviewed. Please check your inbox (and spam folder just in case), and feel free to reply there so we can move things forward as quickly as possible.
We truly appreciate your patience and the chance to make this right. 💬
Helped us improve our revenue very quickly, also the support is excellent.
Thank you so much for the kind words! 😊 We're thrilled to hear that the app helped boost your revenue quickly and that you've had a great experience with our support team. We're always here if you need anything and are excited to keep supporting your growth! 🚀💬
Hailey is amazing! So nice to be able to get support from a real agent rather than an AI bot. I'm glad they allow escalating to real support folks who are friendly and super fast with resolutions!
Love hearing that—thank you! 🙌 Hailey really is amazing, and we totally agree—there’s nothing like getting real help from a friendly human when you need it. So glad the support felt personal and speedy. We’ve got your back anytime! 🤗
Fácil de usar y con un equipo de soporte eficaz.
La app no ralentiza la web, simplemente se activa tras una compra. Así que no afecta a la experiencia de usuario durante el proceso de compra. Simplemente se le ofrece al ya cliente una oferta más para aumentar el Order Value.
¡Gracias por tu comentario! 😊 Nos alegra saber que encuentras la app fácil de usar y que nuestro equipo de soporte ha sido eficaz. También es genial que la integración sea fluida y no afecte la experiencia del usuario, sino que simplemente ayude a aumentar el Order Value de manera estratégica. 🙏 ¡Estamos aquí para cualquier cosa que necesites! 🙌
Amazing support which is always crucial when dealing with e-com SaaS. You get free set up by somebody from the Aftersell team. I got Laura and couldn't be happier. Regarding revenue I will have to wait but I don't doubt that it will help a lot!
Thank you so much for the thoughtful feedback! 😊 You're absolutely right, solid support makes all the difference when it comes to e-com SaaS, and we're so glad to hear you had a great setup experience with Laura! She's fantastic, and we'll be sure to pass along your kind words 💬✨
We’re excited to see how things go for you on the revenue side, fingers crossed for great results, and we’re always here if you need anything along the way! 🚀
Great post purchase option. Very flexible, strong reporting and analytics. Great support staff!
Thank you so much for the great feedback! We're glad to hear you're enjoying the flexibility, reporting tools, and support 🙏 we work hard to deliver on all fronts, so it means a lot to hear it's making a difference. If there’s ever anything more we can do to support your success, we’re just a message away! 💚
Loving the app and support has been great. The post-purchase upsell builder is very nice.
We’re so happy to hear you’re loving the app 🙏 It’s great to know the post-purchase upsell builder is hitting the mark and that our support team has been helpful. Thanks for taking the time to share your experience, let us know if there’s anything else we can do to help you get even more out of it 😁🚀
New review:
So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again.
Old review:
No communication about the app literally being broken by the new Shopify checkout.
Lost revenue and now it doesn't even work.
Thank you very much for allowing us to correct this issue for you 🙏. We're glad we reacted quickly to get our app working properly again for you. We appreciate your patience while we worked on corrected this and look forward to continue to work with you in the future ☺️
Amazing support, no wait time, fixed immediate, and there to support! This app is crazy good.
Wow, thank you! 🤩 We're so happy to hear you had an awesome support experience with no wait time and quick fixes! 🙌 So glad you're loving the app, we appreciate you!" 💛🚀