AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Avis (875)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 octobre 2024

Our company has been paying for this app for a while and looking at the data it has done absolutely nothings for us. I feel like it is a waste of money and only really works for sites that sell items that are priced low.

Auto Addict USA
États-Unis
Environ un an d’utilisation de l’application
4 juillet 2024

Thank to this app, I just got a chargeback. DON'T DOWNLOAD.

Proficide
États-Unis
26 jours d’utilisation de l’application
15 août 2024

AI robot support and they haven't upgraded to the new shopify extension.

Cali Tiger
Australie
19 jours d’utilisation de l’application
21 septembre 2024

Cant cancel subscription

My Store
États-Unis
Environ 9 heures d’utilisation de l’application
25 janvier 2024

A lot of bugs in the thank you page, basically, doesnt work

Welzijn
Irlande
Environ 2 mois d’utilisation de l’application
12 décembre 2023

We were charged $14.99 for uninstalling the app during the trial period, after we felt it did nothing for our store, and it did nothing... complete unfair deceptive acts by the app owner... I'll be filing a complaint with Shopify

Spartan Brews Coffee Company
États-Unis
20 jours d’utilisation de l’application
AfterSell by Rokt a répondu 13 décembre 2023

Hi there!

I just checked and it seems you initially installed AfterSell on March 23 2022, meaning your 30 day free trial would have expired by now.

I'm going to reach out to our billing team to see if we can get this charge refunded to you due to this misunderstanding. Please keep an eye out for an email in regards to this. :)

Thanks for the feedback!

22 novembre 2023

Deduct the money without my knowledge。

Susurre
Chine
Environ un mois d’utilisation de l’application
8 janvier 2024

Worst customer support ever

International Beauty Institute
Canada
Environ un mois d’utilisation de l’application
25 février 2021

This app is the worst, most buggy app I have ever used on Shopify. 3 bugs already we've had to go back and forth with support on

LuxeLift by MangoLift
États-Unis
15 jours d’utilisation de l’application
AfterSell by Rokt a répondu 28 janvier 2023

Hi there,
I am sorry to hear that you've had such a negative experience with our app. As a merchant myself in the past, I understand where your frustrations are coming from. Since your review from 2 years ago, we have gone ahead and made significant improvements. This includes a full app rebuild from the ground up, three new version releases, and 100s of new features. We have also scaled up our engineering and customer support team so we can help you faster. I would love to invite you to give the new AfterSell a try and to turn your negative experience into a positive one.
Best,
Armon
Co-Founder @ AfterSell

19 novembre 2022

Orders through aftersell keep getting declined but processed. So orders are still being fulfilled, but no payment. A nightmare.

By Khila
États-Unis
4 jours d’utilisation de l’application
AfterSell by Rokt a répondu 20 novembre 2022

Hi there, I am terribly sorry this happened! This issue looks to be caused by a bug between Shopify and another app you're using. We do have a solution for this though to deal with this limitation. I have reached out directly to your email and I am looking forward to your response. Our team is on it, lets find a solution!