AfterSell Post Purchase Upsell
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The initial setup was a little confusing and a setting did not default to what I thought to be a standard setting. However, after getting in touch with Lillian, she was extremely helpful and even sent a video explaining the steps that needed to be taken to rectify my issue.
We're so glad Lillian was able to help you with sending a video explanation 😀 We would love to hear your feedback on how we can improve the setup process to be more clear, please let us know at: support@aftersell.com. Looking forward to working with you 🙏
support was helpful. they were having a super busy day so it was a little slow. Overal amazing support
We're so glad we were able to provide you great support and our apologies for the delay! We're working on improving our coverage to reduce wait times. Thank you for letting us help you grow! We love feedback so please let us know if we can assist with anything in the future 😁
It's good for what it is. It only works optimally in countries like the US though, not Klarna countries, so 1-star off. It makes me more money than if I didn't have it so no *major* complaints.
The interface is somewhat dated, and here in Sweden, customers have to input their payment info again because it's not compatible with Klarna. Again, not something unique to this upsell app, but every one.
App works well and has had a positive impact on sales.
Customer support is excellent.
Good first impression of the app. Easy to set up and great customer service!
Love the customer support from Patti! Only such a shame that it doesn't support Ideal/Klarna
Thanks for your honest review! :)
Unfortunately it's true that all post-purchase apps don't support these payment methods, as Shopify's Post-Purchase API doesn't support it.
As soon as Shopify supports these payment methods, AfterSell will too!
I hope you enjoy your time with the app, please let us know if you have any questions or concerns!
good service.
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Pierre was a great help! He is a cheerful customer support agent i believe. Helped me resolve my query real fast.
very good customer survice and good people working at the desk with very fast answer time back to me.