AfterSell Post Purchase Upsell
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (938)
Raffiner
-
Etter vurdering
very simple and intuitive. works and good customer support.
Been using this app for over a year. We definitely love it!
Easy to setup and great for adding incremental profit to your business!
Thanks for the honest review Candy Claws, we really appreciate it! 🤩 We also appreciate your loyalty too, you've been with us for a long time now!
Feel free to reach out at any time if you have any feedback or concerns.
- The AfterSell Team
Lillian was great! Fantastic support - very helpful and fast. Love the app, its been crushing it for us. Must have!
Love the robust-ness of this AfterSell app. Much better than the other post purchase upsell apps we've used in the past.
Perfect post-purchase upsell app, very easy to set up and integrate and customer support is awesome!
Aftersell Post Purchase Upsell is an excellent app! It helped us boost our average order value by nearly 10%. The setup process was straightforward, and the user interface is easy to navigate. The support team is friendly and responsive. I highly recommend it!"
Please refund my money. This app charges customer twice every time. People started to advise their Bank it's a fraudulent. Not recommended. Please refund.
Hi Artronauts! Thanks for leaving us your honest thoughts about the app. You should receive an email from us shortly to discuss your billing concerns!
In regards to having the customer charged twice... It sounds like your customers may be getting offered the same product they've already purchased.
This may cause confusion, causing the customer to believe you're offering a discount on their existing purchase rather than adding an additional item to the order.
To prevent this confusion, we recommend:
1. Changing the text in the offer to emphasize an additional product is being added
2. Ensure your CTA button's text makes it clear a purchase is being made (i.e. "Buy Now", "Add Product to Order")
If confusion continues after this, we recommend ensuring the upsell product being offered is not a product already contained in the order.
If you have any other questions, or need more feedback on your upsell setup, please feel free to reach out to our Customer Support team in the live chats on the bottom right of the app. Or by emailing Support@AfterSell.app
Thank you so much, hope you have a great week!
Very usefull app for increase AOV, support its very effective with live chat. im veru happy with this app, i recommend
AfterSell customer support agent Patti was phenomenal in helping us set up, make suggestions, and adjust our setup. We were so impressed with the app and customer support that we added it to our 2nd Shopify store. Very very happy.