AfterSell Post Purchase Upsell
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
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The initial setup was a little confusing and a setting did not default to what I thought to be a standard setting. However, after getting in touch with Lillian, she was extremely helpful and even sent a video explaining the steps that needed to be taken to rectify my issue.
We're so glad Lillian was able to help you with sending a video explanation 😀 We would love to hear your feedback on how we can improve the setup process to be more clear, please let us know at: support@aftersell.com. Looking forward to working with you 🙏
support was helpful. they were having a super busy day so it was a little slow. Overal amazing support
We're so glad we were able to provide you great support and our apologies for the delay! We're working on improving our coverage to reduce wait times. Thank you for letting us help you grow! We love feedback so please let us know if we can assist with anything in the future 😁
It's very good
Thank you so much for taking the time to leave us a nice review! 😀 We are very grateful that you've allowed us to grow with you over the last few years and look forward to continuing to grow together! If there's anything we can do to improve your experience with us, please don't hesitate to let us know! 🙏
It's good for what it is. It only works optimally in countries like the US though, not Klarna countries, so 1-star off. It makes me more money than if I didn't have it so no *major* complaints.
The interface is somewhat dated, and here in Sweden, customers have to input their payment info again because it's not compatible with Klarna. Again, not something unique to this upsell app, but every one.
Good first impression of the app. Easy to set up and great customer service!
good service.
UPDATE 2: The support team was very responsive and has been working actively to help resolve the issues.
UPDATE: Changing my review to 1 star. I have noticed a huge degradation in performance of this app especially with load times. When viewing analytics something always breaks and the app crashes or gets stuck in infinite load. Same happens when updating or creating funnels. In the last 3-4 months, there has not been 1 time where I have used this app and the screen hasn't been stuck on loading or just outright crashing during the session.
Great support. Heard back and was able to get set up by Dhruv on their team within minutes of reaching out on a Sunday. The UI/UX of the app is amazing as well!
App works well and has had a positive impact on sales.
Customer support is excellent.
Love the customer support from Patti! Only such a shame that it doesn't support Ideal/Klarna
Thanks for your honest review! :)
Unfortunately it's true that all post-purchase apps don't support these payment methods, as Shopify's Post-Purchase API doesn't support it.
As soon as Shopify supports these payment methods, AfterSell will too!
I hope you enjoy your time with the app, please let us know if you have any questions or concerns!
Pierre was a great help! He is a cheerful customer support agent i believe. Helped me resolve my query real fast.