AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

评论 (993)

整体评分
4.8
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2025年1月24日

I had a fantastic experience with AfterSell and their support team, especially Dom! I was setting up an upsell offer and ran into a couple of challenges regarding product images and replacing an existing order with an upgraded variant. Dom was incredibly responsive, knowledgeable, and patient, providing clear guidance and multiple solutions to help me get everything set up properly.

What really ...

NailRENEW Corp
美国
3个月 人在使用应用
AfterSell by Rokt已回复 2025年1月28日

WOW! 🤩 Thank you so much for such a wonderful review! We're so happy you had a great experience with Dom's responsiveness, knowledge, and patience in getting you set up. We' ...

编辑时间:2025年2月4日

New review:
So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again.

Old review:
No communication about the app literally being broken by the new Shopify checkout.

Lost revenue and now it doesn't even work.

Sybotanica
荷兰
5个月 人在使用应用
AfterSell by Rokt已回复 2025年2月9日

Thank you very much for allowing us to correct this issue for you 🙏. We're glad we reacted quickly to get our app working properly again for you. We appreciate your patience ...

2025年2月25日

This app is very well built and always runs smoothly. We never had any issue with it.

Purestep
香港特别行政区
1年多 人在使用应用
2025年1月6日

Excellent customer support! Their help desk responded really fast and explained thoroughly how things work and showed in-depth knowledge on how to resolve my issue!

The Wellness Company
美国
1年多 人在使用应用
AfterSell by Rokt已回复 2025年1月13日

We're so happy to hear that our help desk responded to you quickly and was able to provide an in depth explanation on how to resolve your issue as well as for the product as ...

2025年1月23日

Patti was AMAZING - so helpful and patient. She even sent quick step-by-step videos to help explain things. However, updating to a new version is tedious, time-consuming, and frustrating - it requires setting up all of the upsells again (triggers and products). The update should have the option to migrate settings to the new version.

4Knines®
美国
11个月 人在使用应用
AfterSell by Rokt已回复 2025年1月28日

Thank you so much for taking the time to leave us a review. We're so glad that you had a great experience with Patti with her videos and patience. We understand how the ...

2025年2月17日

had a great experience with Lillian from support. She helped me to set up correct upsell flow and made sure I understood every detail. It was quick too!

Folqs
美国
3个月 人在使用应用
2025年1月7日

Hailey helped me setup a funnel which i hope will perform better than mine. She's been really cooperative

Reindeer Farms
美国
1年多 人在使用应用
AfterSell by Rokt已回复 2025年1月12日

Hailey will be thrilled to read this 😄 We're so glad she could help setup a funnel and we hope to see your success with us. Please let us know if we can help with anything ...

2025年2月13日

Lillian was very helpful and quick to respond to my need. I would definitely recommend this app and the team behind it!

NAOA Design
英国
大约1年 人在使用应用
2025年1月4日

Even with minimal post purchase upsells setup, this app will potentially charge you hundreds of $ as it's pricing is based on TOTAL orders, not orders where the app is actually deployed. For us, the return on the investment was not worth it. We spent hundreds in charges for this app in one month alone, which given that all it really does is apply a very simple post purchase script, seems ...

Pixie Wing
英国
8个月 人在使用应用
2025年1月27日

I'm still using the free trial so jury is out on the product yet as we are only just setting it up but the customer service / help desk are amazing so leaving the review to compliment them on a job very well done.

So far the app looks good but only been using it for a couple of days so will give a more thorough review after a month

Savile Row Company
英国
6天 人在使用应用
AfterSell by Rokt已回复 2025年1月28日

We're so happy that you enjoyed our customer service! We look forward to continuing to work with you so please let us know how we can continue to assist you!