整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年1月25日

A lot of bugs in the thank you page, basically, doesnt work

Welzijn
爱尔兰
大约2个月 人在使用应用
2023年12月12日

We were charged $14.99 for uninstalling the app during the trial period, after we felt it did nothing for our store, and it did nothing... complete unfair deceptive acts by the app owner... I'll be filing a complaint with Shopify

Spartan Brews Coffee Company
美国
20天 人在使用应用
AfterSell by Rokt已回复 2023年12月13日

Hi there!

I just checked and it seems you initially installed AfterSell on March 23 2022, meaning your 30 day free trial would have expired by now.

I'm going to reach out to our billing team to see if we can get this charge refunded to you due to this misunderstanding. Please keep an eye out for an email in regards to this. :)

Thanks for the feedback!

2024年1月8日

Worst customer support ever

International Beauty Institute
加拿大
大约1个月 人在使用应用
2023年11月22日

Deduct the money without my knowledge。

Susurre
中国
大约1个月 人在使用应用
2021年2月25日

This app is the worst, most buggy app I have ever used on Shopify. 3 bugs already we've had to go back and forth with support on

LuxeLift by MangoLift
美国
15天 人在使用应用
AfterSell by Rokt已回复 2023年1月28日

Hi there,
I am sorry to hear that you've had such a negative experience with our app. As a merchant myself in the past, I understand where your frustrations are coming from. Since your review from 2 years ago, we have gone ahead and made significant improvements. This includes a full app rebuild from the ground up, three new version releases, and 100s of new features. We have also scaled up our engineering and customer support team so we can help you faster. I would love to invite you to give the new AfterSell a try and to turn your negative experience into a positive one.
Best,
Armon
Co-Founder @ AfterSell

2022年11月19日

Orders through aftersell keep getting declined but processed. So orders are still being fulfilled, but no payment. A nightmare.

By Khila
美国
4天 人在使用应用
AfterSell by Rokt已回复 2022年11月20日

Hi there, I am terribly sorry this happened! This issue looks to be caused by a bug between Shopify and another app you're using. We do have a solution for this though to deal with this limitation. I have reached out directly to your email and I am looking forward to your response. Our team is on it, lets find a solution!