Aftersell Post Purchase Upsell
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Aftersell has been an outstanding partner for our team. The customer service and overall responsiveness are top-tier, and the team is always proactive and available to support us whenever needed.
A special mention to Sharon, who has been an incredible Account Manager, always attentive, strategic, and genuinely invested in our success. Also, Justin deserves recognition for carefully listening to our requirements and consistently turning them into real, effective solutions.
Highly recommended for any team looking for a reliable and supportive partner.
BEST UPSELL APP! Aftersell's Post Purchase works wonders for our business. Allowing us to upsell easier than ever before. Great dashboard, amazing support, and works extremely well... Almost 2-3x the rev and conversion rate of our old Upsell app.
Good app for setting up after-purchase flows really fast. The A/B testing feature is great since we test a lot!
Thank you so much for the great feedback! 🙌 We're glad to hear that Aftersell makes setting up post-purchase flows quick and easy for your team, and that you’re enjoying the A/B testing feature.
We truly appreciate your review and are excited to keep helping you optimize and grow! 💡💬
The product page upsells have never allowed for me to make manual upsells.
Only the automatic product selection works, which doesn't allow for me to pair specific products together for a product page upsell. The automatic upsells don't always make sense to offer, so having the ability
to manually choose products to pair is important.
I have reached out to support several times about this over the past several weeks and get strung along time after time with zero support. No urgency or care given to provide support and I have been using this app for months.
Thank you for taking the time to share this! I’m really sorry for how frustrating this has been.
Our team has already reached out directly to take another look at how we can help get things resolved as quickly as possible.
Thank you for sharing this feedback with us, it genuinely helps us improve. 💬✨
Really happy with Aftersell so far. The setup was straightforward and the customization options make it easy to match our brand. We saw an instant uplift in revenue after adding the post-purchase offers. It’s a no-brainer for any Shopify store looking to increase AOV with minimal effort.
according to Shopify’s own documentation
Post-purchase upsells don’t work with Apple Pay, Shop Pay, or Google Pay. It’s unbelievable that an upsell app can’t show upsells to customers using the most common payment methods. And while you’re left guessing which checkout option might actually trigger their widget, AfterSell keeps charging you full price anyway.
Hey, GLENARI! Brandon here! I'm the Support Lead for the Aftersell Team. It's great to connect with you!
Thank you for your review; I know that getting the most value out of your app suite is important and these limitations got in the way of maximizing the value you can get with Aftersell. Some good news - Aftersell has a 'Positive ROI Guarantee' which means we're happy to refund you the value of your Aftersell charge if it costs you more than it makes you!
I wanted to let you know that I've sent you an email to follow-up to discuss our guarantee! I'd love to chat with you more about the situation and see how I can lend some additional support! I hope to hear from you soon!
Best App! Aftersell's Post Purchase works wonders for our business. Allowing us to upsell easier than ever before. Almost 2-3x the rev and conversion rate of our old Upsell app.
Thank you so much for the amazing review! 🙌
We’re really glad to hear Aftersell has been driving revenue for your store! That's our speciality!
If you ever need anything, we’re always here to help! 💬✨
I am having A LOT of people reach out to tell me a product was placed on their order that they did not pick
Hi there, we’re really sorry to hear about this issue and completely understand how frustrating it must be to deal with unexpected products appearing on customer orders.
We are confident that our team has reached out directly to investigate and help get this resolved as quickly as possible.
We truly appreciate you bringing this to our attention and for being with Aftersell for over a year. We’ll do everything we can to make things right. 💬✨
I got charge a 54.99 USD usage fee for this app, i do not get any sales from it and not even enable the app, not sure why, asking for a refund now
Awesome app. My only regret is not finding and installing this a year ago! Fairly easy to setup and customize, it took me less than an hour and we had a few hundred dollars of incremental revenue within the first day. Highly recommend this to anyone on the fence.
We're really glad to hear you've had a great experience with Aftersell so far. Glad to be on your side!
We appreciate you taking the time to share this and are always here if you need any help along the way! 💬✨