AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

評價 (872)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月1日

Our company has been paying for this app for a while and looking at the data it has done absolutely nothings for us. I feel like it is a waste of money and only really works for sites that sell items that are priced low.

Auto Addict USA
美國
使用應用程式 大約1年
2024年7月4日

Thank to this app, I just got a chargeback. DON'T DOWNLOAD.

Proficide
美國
使用應用程式 26天
2024年8月15日

AI robot support and they haven't upgraded to the new shopify extension.

Cali Tiger
澳洲
使用應用程式 19天
2024年9月21日

Cant cancel subscription

My Store
美國
使用應用程式 大約9小時
2024年1月25日

A lot of bugs in the thank you page, basically, doesnt work

Welzijn
愛爾蘭
使用應用程式 大約2個月
2023年12月12日

We were charged $14.99 for uninstalling the app during the trial period, after we felt it did nothing for our store, and it did nothing... complete unfair deceptive acts by the app owner... I'll be filing a complaint with Shopify

Spartan Brews Coffee Company
美國
使用應用程式 20天
AfterSell by Rokt 已回覆 2023年12月13日

Hi there!

I just checked and it seems you initially installed AfterSell on March 23 2022, meaning your 30 day free trial would have expired by now.

I'm going to reach out to our billing team to see if we can get this charge refunded to you due to this misunderstanding. Please keep an eye out for an email in regards to this. :)

Thanks for the feedback!

2023年11月22日

Deduct the money without my knowledge。

Susurre
中國
使用應用程式 大約1個月
2024年1月8日

Worst customer support ever

International Beauty Institute
加拿大
使用應用程式 大約1個月
2021年2月25日

This app is the worst, most buggy app I have ever used on Shopify. 3 bugs already we've had to go back and forth with support on

LuxeLift by MangoLift
美國
使用應用程式 15天
AfterSell by Rokt 已回覆 2023年1月28日

Hi there,
I am sorry to hear that you've had such a negative experience with our app. As a merchant myself in the past, I understand where your frustrations are coming from. Since your review from 2 years ago, we have gone ahead and made significant improvements. This includes a full app rebuild from the ground up, three new version releases, and 100s of new features. We have also scaled up our engineering and customer support team so we can help you faster. I would love to invite you to give the new AfterSell a try and to turn your negative experience into a positive one.
Best,
Armon
Co-Founder @ AfterSell

2022年11月19日

Orders through aftersell keep getting declined but processed. So orders are still being fulfilled, but no payment. A nightmare.

By Khila
美國
使用應用程式 4天
AfterSell by Rokt 已回覆 2022年11月20日

Hi there, I am terribly sorry this happened! This issue looks to be caused by a bug between Shopify and another app you're using. We do have a solution for this though to deal with this limitation. I have reached out directly to your email and I am looking forward to your response. Our team is on it, lets find a solution!