Aftersell Post Purchase Upsell

Aftersell Post Purchase Upsell

評論 (820)

整體評分
4.7
各級評分數量
  • 93% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2021年2月25日

This app is the worst, most buggy app I have ever used on Shopify. 3 bugs already we've had to go back and forth with support on

LuxeLift by MangoLift
美國
使用應用程式 15天
Rokt 已回覆 2023年1月28日

Hi there,
I am sorry to hear that you've had such a negative experience with our app. As a merchant myself in the past, I understand where your frustrations are coming from. Since your review from 2 years ago, we have gone ahead and made significant improvements. This includes a full app rebuild from the ground up, three new version releases, and 100s of new features. We have also scaled up our engineering and customer support team so we can help you faster. I would love to invite you to give the new AfterSell a try and to turn your negative experience into a positive one.
Best,
Armon
Co-Founder @ AfterSell

2025年7月21日

I was charged 133.54 euros, even though I was no longer using the application.
I wrote to ask for a refund and since 2 weeks I still have no news from you and no refund has been made.

Thief or not? I don't recommend it, watch out for yourself and your future billing.
Some one answer me and can i get my refund ???

Woofy Lab
法國
使用應用程式 1天
Rokt 已回覆 2025年7月30日

Hi there,

We’re really sorry to hear about your experience, that’s certainly not how we want anyone to feel when using our app. We completely understand your frustration, especially when it comes to billing concerns.

A member of our team has reached out to you via email to help resolve this issue and ensure it’s properly reviewed. Please check your inbox (and spam folder just in case), and feel free to reply there so we can move things forward as quickly as possible.

We truly appreciate your patience and the chance to make this right. 💬

2025年8月28日

It's disappointing the developer isnt flexible with their Australian customers to assist with a store demo/ help setting up the app, unless you want a time slot between 2am and 5am.

Laila and Me
澳洲
使用應用程式 大約5小時
Rokt 已回覆 2025年11月7日

Hi there,

We’re really sorry to hear about your experience and completely understand how frustrating it must have been to find a suitable time slot from Australia.

We truly value our international users and are actively exploring ways to make scheduling and setup support more accessible across time zones.

A member of our team has already reached out directly to offer assistance and help get you set up as soon as possible. We appreciate your feedback and hope we can make things right for you. 💬✨

2024年7月4日

Thank to this app, I just got a chargeback. DON'T DOWNLOAD.

Proficide
美國
使用應用程式 26天
2026年3月27日

&Collar
美國
使用應用程式 1年多