Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and average order value (AOV). It's praised for being user-friendly, easy to set up, and offering instructional videos. Key features include post-purchase upsells, A/B testing, and AI recommended products. Merchants appreciate its seamless Shopify integration, customization options, and accurate upsell triggers. The customer service is often commended, with team members frequently mentioned for their exceptional support. The app's ROI guarantee is a significant advantage for merchants. It's appreciated for its transparency, accountability, and immediate ROI impact.

June 26, 2023

The process was very easy and quick. The support was very friendly and nice she took the time to help me

Organic Goddess Sea Moss Gel
United States
9 days using the app
May 25, 2023

Great support and service provided. Recommended application and Pierre was awesome in helping us clarify our doubts.

Coco & Eve DEV
United States
25 days using the app
AfterSell by Rokt replied May 29, 2023

Thanks so much for the awesome review, happy to hear Pierre was able to help you out!

Let us know if you have any other doubts, or even suggestions! Happy to lend an ear. :)

June 27, 2023

I couldn't seem to view the AfterSell Funnel after making a purchase even after watching a tutorial on why it may not be showing up. So I got on the chat and within 30 seconds, someone responded and was able to help me figure out why I couldn't view it.

Now I know it's working and can't wait to start making sales after my customer's purchase is completed! Thank you!

Blessed Be Boutique
United States
About 3 hours using the app
AfterSell by Rokt replied August 3, 2023

Hey thanks a ton for the amazing review!
Glad we were able to figure out why you weren't seeing the upsell, and that we got it fixed up for you real quick too!

Hope to see your sales continue to increase, and I hope you have an amazing time with the app!

Let us know in the chats if you ever need anything else!

June 15, 2023

Excellent service by the team. They were all very patient and responsive which helped make my experience that much better.

Gentleman's Seoul
Australia
About 24 hours using the app
May 3, 2023

Brilliant support, Pierre was very helpful in particular. I'm finding the app very easy to use. Looking forward to seeing future results!

Cinegrams
United Kingdom
1 day using the app
AfterSell by Rokt replied May 4, 2023

Glad to hear we're easy to use, thanks so much for that compliment!

We're also looking forward to seeing your results!
Have a great time with AfterSell! :)

September 18, 2023

Haven't really used the app yet, but I just downloaded the app and had a lengthy and informative conversation with Patti with only a one minute wait. That's something you just don't see anymore. I can't vouch for the product, although it seems to speak for itself in that regard, but the customer support is stellar!

Outdoor Direct
United States
44 minutes using the app
May 1, 2023

Aftersell if great and all, but Patti is Bomb Dot Com!

Super helpful and friendly and fun.

Come for the App, but stay for the customer support!

KANIBI
United States
3 days using the app
AfterSell by Rokt replied May 4, 2023

Happy to hear Patti was such a gem, and was able to help you out while also being super friendly!
Love to hear it!

Let us know if you ever need anything else, always happy to help!

June 12, 2023

Pierre was very helpful on the Live Chat support and answered all my questions. I strongly recommend testing this app out

RetroXperience
Malaysia
3 days using the app
August 1, 2023

Customer support is top notch. Patti is the best! I'm very happy with AfterSell and I look forward to working with them for years to come.

Pixel Pixel Prints
United States
About 1 hour using the app
AfterSell by Rokt replied August 3, 2023

Happy to hear you're having such a positive experience with us so far! :)

I hope you continue to enjoy the benefits of AfterSell.
Let us know if you need anything, always happy to help!

Edited June 12, 2023

Patti was a great help and answered all my questions fast, efficiently while setting up funnels for me on both of my Shopify stores.

UnpackThat
United States
41 minutes using the app