Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and average order value (AOV). It's praised for being user-friendly, easy to set up, and offering instructional videos. Key features include post-purchase upsells, A/B testing, and AI recommended products. Merchants appreciate its seamless Shopify integration, customization options, and accurate upsell triggers. The customer service is often commended, with team members frequently mentioned for their exceptional support. The app's ROI guarantee is a significant advantage for merchants. It's appreciated for its transparency, accountability, and immediate ROI impact.

March 15, 2024

They have great customer service and I love their post-offer features. Lillian was very helpful and the video explanation she provided clarified how the system works. It's a great app so far.

Master Pokeball
United States
About 1 month using the app
Edited January 20, 2024

I recently had the pleasure of experiencing exceptional customer service from AfterSell, and I feel compelled to share my positive experience. As a business owner, I understand the significance of transparency and accountability, and I must commend AfterSell's founder, Armon Shokravi, for going above and beyond to resolve an issue.

I initially encountered a billing concern that led to a one-star review. However, Armon personally reached out, providing a detailed explanation of the situation and taking immediate steps to rectify the issue. This level of proactive communication and commitment to customer satisfaction is truly commendable.

What sets AfterSell apart is not only the effectiveness of their app but also the integrity with which they conduct their business. As someone who has faced hidden charges with other Shopify apps, I was pleasantly surprised by AfterSell's transparency and the quick resolution of the matter. If you're a fellow business owner seeking a reliable and transparent app for your Shopify store, I highly recommend AfterSell. Thank you, Armon, and the entire AfterSell team, for setting a standard of excellence in customer service.

ÁINE
Indonesia
7 months using the app
March 18, 2024

App works amazing, and Lillian in Customer Service has been super helpful in working through some of our specific scenarios!

Firewire Surfboards - United States
United States
18 days using the app
February 21, 2024

Loving the app. It is straight forward and has all the features needed to increase AOV and maximize reoccurring revenue. The post purchase upsells and thank you page offers are so important for scaling any business. A definite must have app for serious brands. The customer support is 5 star as well.

Vybe Hair Care™
Canada
9 days using the app
February 11, 2024

Great customer service, always ready to help. I am just using the aftersell app, so i don't know yet how much my AOV will be boosted.

BOMBEES
Belgium
2 months using the app
February 23, 2024

The BEST Customer Service! I am excited about this service and all the potential sales it will bring!!

The Vintage Leopard
United States
About 1 month using the app
March 11, 2024

Lillian offers great support! Always there to help me. :)

NIKIN CH
Switzerland
3 months using the app
March 3, 2024

Mark was very helpful setting up this app for us! Now we're going to give it a go and from the rest of the reviews it looks pretty good!!

Body Collective Co
Australia
4 days using the app
January 23, 2024

So far I really do love this app. It is extremely easy to set up. The customer service is amazing. Highly recommend.

Modora
United Kingdom
About 2 months using the app
March 12, 2024

The support has been absolutely fantastic! They replied promptly, and answered all of my questions!

SwiftPaws
United States
11 months using the app