AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (993)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
    941
  • 3% of ratings are 4 stars
    26
  • 1% of ratings are 3 stars
    5
  • 0% of ratings are 2 stars
    4
  • 2% of ratings are 1 stars
    17
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through personalized upsell and cross-sell offers. It features customization options like automated emails, A/B testing, and seamless integration. The intuitive interface aids in tracking metrics and managing upsells. Exceptional customer support, noted for its responsiveness and helpful resources, further enhances its value, making it a key tool for e-commerce businesses aiming to maximize sales.

February 28, 2025

pricing is incredibly confusing, app is slow and hard to setup, do not recommend

Astral Loom
United States
AfterSell by Rokt replied March 1, 2025

Hi there, thanks for your review and feedback!
I'm truly sorry to hear that our pricing and setup was confusing! 😔

We'd love to make the pricing and setup clearer, and would ...

January 25, 2024

A lot of bugs in the thank you page, basically, doesnt work

Welzijn
Ireland
About 2 months using the app
November 22, 2023

Deduct the money without my knowledge。

Susurre
China
About 1 month using the app
January 8, 2024

Worst customer support ever

International Beauty Institute
Canada
About 1 month using the app
December 12, 2023

We were charged $14.99 for uninstalling the app during the trial period, after we felt it did nothing for our store, and it did nothing... complete unfair deceptive acts by the app owner... I'll be filing a complaint with Shopify

Spartan Brews Coffee Company
United States
20 days using the app
AfterSell by Rokt replied December 13, 2023

Hi there!

I just checked and it seems you initially installed AfterSell on March 23 2022, meaning your 30 day free trial would have expired by now.

I'm going to reach out ...

February 25, 2021

This app is the worst, most buggy app I have ever used on Shopify. 3 bugs already we've had to go back and forth with support on

LuxeLift by MangoLift
United States
15 days using the app
AfterSell by Rokt replied January 28, 2023

Hi there,
I am sorry to hear that you've had such a negative experience with our app. As a merchant myself in the past, I understand where your frustrations are coming from. ...

November 19, 2022

Orders through aftersell keep getting declined but processed. So orders are still being fulfilled, but no payment. A nightmare.

By Khila
United States
4 days using the app
AfterSell by Rokt replied November 20, 2022

Hi there, I am terribly sorry this happened! This issue looks to be caused by a bug between Shopify and another app you're using. We do have a solution for this though to ...

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