AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (944)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order values with customizable upsell offers that are easy to integrate. They appreciate the user-friendly interface, straightforward setup, and features like A/B testing and automated follow-up emails. The support team is praised for being responsive and offering effective optimization suggestions. This tool is valued for enhancing e-commerce operations and increasing sales with minimal effort.

August 21, 2023

App is simple and easy to use!
Fast and very helpful support! Any task, even a little ones was solved out immediately!
Love it!

FPRO™
Lithuania
9 months using the app
Edited January 20, 2024

I recently had the pleasure of experiencing exceptional customer service from AfterSell, and I feel compelled to share my positive experience. As a business owner, I understand the significance of transparency and accountability, and I must commend AfterSell's founder, Armon Shokravi, for going above and beyond to resolve an issue.

I initially encountered a billing concern that led to a one-star review. However, Armon personally reached out, providing a detailed explanation of the situation and taking immediate steps to rectify the issue. This level of proactive communication and commitment to customer satisfaction is truly commendable.

What sets AfterSell apart is not only the effectiveness of their app but also the integrity with which they conduct their business. As someone who has faced hidden charges with other Shopify apps, I was pleasantly surprised by AfterSell's transparency and the quick resolution of the matter. If you're a fellow business owner seeking a reliable and transparent app for your Shopify store, I highly recommend AfterSell. Thank you, Armon, and the entire AfterSell team, for setting a standard of excellence in customer service.

ÁINE
Indonesia
7 months using the app
December 30, 2022

I really like the customers service!!! Thank you so much for your help Pierre! Very reactive and attentive to your needs!

RoseCare
France
9 months using the app
March 12, 2024

Their live chat support was very helpful and quick to respond!

Valetta
United States
4 months using the app
September 18, 2021

The customer service is excellent. They were able to set it up for me when I was having issues and I am very grateful.

Kemetic Decor Shop
United States
8 months using the app
July 29, 2022

Really simple and quick to set up. Only app I could find with one click upsells! Support also reply really quickly and have helped me with any questions.

Liforme
United Kingdom
8 months using the app
June 10, 2021

So far so good. Just installed about a week ago. The app seems to be working good, a little early to tell sales results as we will need to tweak our offer I'm sure. The customer service has been fantastic. Request were sent over to make our offer look very similar to one that's on the demo and Armon responded quickly and even made the entire edits for us! Thanks so much. Looking forward to scaling our business!

removable-veneers
United States
8 months using the app
AfterSell by Rokt replied June 15, 2021

Thank you so much for the epic review 😊! We're so happy to hear the positive feedback.

- AfterSell Support

January 4, 2023

Great customer service. It seems to be a great app. I just got it; looks very easy to work with. Patti helped me while I was setting it up; she was great!

Beelumina
United States
8 months using the app
March 20, 2024

I am not only very happy with the AfterSell App for my Shopify store but also very impressed with the excellent support I received from Patti on a number of occasions in customer support. The bottom line, I highly recommend this app.

Vita Day Products
United States
3 months using the app
July 25, 2022

I faced the issue to upload a video into the thank you page.. The customer support live chat resolved for me in a very quick manner. Great customer service!

HopeForPaws
Malaysia
8 months using the app