Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and average order value (AOV) through features like post-purchase upsells, A/B testing, and targeted funnels. Many appreciate its easy installation and immediate ROI, with some reporting significant revenue boosts. The app's customer support is praised for its promptness and expertise. Its AI recommended products feature is particularly effective in increasing AOV. The app is especially beneficial for Shopify Plus merchants due to its checkout customization capabilities.

March 20, 2024

I am not only very happy with the AfterSell App for my Shopify store but also very impressed with the excellent support I received from Patti on a number of occasions in customer support. The bottom line, I highly recommend this app.

Vita Day Products
United States
3 months using the app
March 15, 2024

I have been searching for a user friendly and relatively affordable app for post purchase upsell and this doesn't disappoint! I love how easy it was to set up (there is an instruction video to follow and it worked well with my theme).
Then its super easy to set different post purchase funnels AND have a/b testing done as well.
Now there are other apps that do more but they also cost more and this one has been amazing so far for post purchase. I wrote to customer service after an order was on hold and they responded promptly that its on hold for 1 hr if the customer did not decline the offer. Worked perfectly after 1hr the hold went away and the orders do proceed normally. I usually don't write much reviews but really like this app. When in doubt write to them and they will answer promptly unlike other services.

Lancolia
United States
26 days using the app
February 7, 2024

My favourite app -- we're seeing 15% uplift in revenue month over month purely because of this app. And what makes it even better is the support. Lillian took the time to share a Loom video and help me with setting up our offers and A/B tests. A high quality app coupled with 5-star service. You can't go wrong

WONDERSKIN
United States
7 months using the app
February 20, 2024

Mark was a great help. Some of the other VAs from Aftersell were not helpful at all. Mark was able to do some deep searching and find and fix my issue.

Solace Beauty
United States
4 months using the app
Edited April 11, 2024

Since I was really positively surprised by the customer service, I converted my one star rating into a five star rating. The customer service is really extremely helpful, nice and courteous, which I really appreciate. I can really only recommend the app

miluna
Austria
About 1 month using the app
January 27, 2024

Awesome app with a customer service team that really cares! We experienced a few technical glitches which is always expected but there was always a friendly helping hand available when needed. We just finished our first month using only one campaign and generated an extra $5400! Highly recommended.

TrumpTrendz
United States
2 months using the app
March 20, 2024

We have had an awesome experience with aftersell. Our contact there which was Cameron R. has been more than excellent to work with and quickly answered all our questions and concerns, which was refreshing as past experiences with other companies have been less than stellar; however from the first contact to getting everything set up has been nothing but perfect with this company

OEMBimmerParts
United States
8 days using the app
Edited March 30, 2024

I wish all shopify apps were as good as this one! I originally gave them a not-so-good review because of a "bug", but the CEO of the company reached out to me personally and assisted me with the issue, offering me a huge discount for the inconvenience. Turns out it was not a bug, but the setting issue. Can't beat this kind of customer service. Other than that, the quality of this app is also the best. I tried the other two. One lacks the features i wanted, the other one confused the hell out of me because of the complicated settings. This one is perfect, with everything you need to build a strong sales funnel and super easy to set up. I'm glad I didn't give up on them, it was the right choice.

Honey Purple
United States
6 days using the app
March 14, 2024

AfterSell is easy within the top 3 apps on Shopify. It's having a massive impact in my business and I couldn't recommend it enough. Also they customer service is great and always reply within minutes.

Healthy Metal
United Kingdom
2 months using the app
February 9, 2024

App is perfect, just needs to be more integrated in the Shopify meaning it should have possibility to add order from Thank you page to an original order and payment information shouldn't be entered again, that lowers the chances for buyers to purchase Thank you page offer. Support is great.

Foerge
United States
About 1 month using the app