AfterSell Post Purchase Upsell , 744 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    710
  • 3% of ratings are 4 stars
    20
  • 1% of ratings are 3 stars
    4
  • 1% of ratings are 2 stars
    4
  • 1% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and average order value (AOV). It's praised for being user-friendly, easy to set up, and offering instructional videos. Key features include post-purchase upsells, A/B testing, and AI recommended products. Merchants appreciate its seamless Shopify integration, customization options, and accurate upsell triggers. The customer service is often commended, with team members frequently mentioned for their exceptional support. The app's ROI guarantee is a significant advantage for merchants. It's appreciated for its transparency, accountability, and immediate ROI impact.

April 5, 2023

La información que encontré en la página me resultó muy útil y me permitió encontrar mejores formas . En resumen, AfterSell es una herramienta para un website y estoy muy agradecido por su ayuda."

Summer & Winter
United States
4 months using the app
AfterSell by Rokt replied April 6, 2023

Hey there, thanks for your honest review!

Please let us know if there's any ways we can improve AfterSell for you!

You can reach out to support if you have any suggestions. I'm not seeing any downsides mentioned in your review, so your feedback on what we can improve would be extremely helpful!

Thanks so much and we hope to hear from you soon! :)

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¡Hola, gracias por tu honesta evaluación!

¡Háganos saber si hay alguna forma en que podamos mejorar AfterSell para usted!

Puede comunicarse con soporte si tiene alguna sugerencia. No veo ninguna desventaja mencionada en su revisión, por lo que sus comentarios sobre lo que podemos mejorar serían extremadamente útiles.

¡Muchas gracias y esperamos saber de usted pronto! :)

July 7, 2020

Wish it had pre-authorizations for payments. Looks like a decent app with enough amount of customization options.

FabLifer.com
United States
4 months using the app
AfterSell by Rokt replied July 11, 2020

Hello, thanks for the feedback.

We would love to implement pre-authorizations for payments. However, due to limitations imposed by Shopify this is unfortunately not the most straightforward process. Shopify does not allow apps that are publicly listed to act as or alter payment gateways and it is actually listed in their prohibited and restricted app configurations section.

https://shopify.dev/concepts/app-store/getting-your-app-approved/app-requirements

Can I ask what functionality you would like to use pre-authorizations for? We can see if there are other ways to get the functionally implemented without modifying the payment gateway.

I tried to get in contact via email and phone call but was not able to get through. I would love to chat about this further if you are available.

Thanks,
Armon from AfterSell

November 2, 2021

It's a good app, but it doesn't fit for me because i use an alternative payment app that blocks this app usability and i found the plan's price so much expensive for the condition and the country i live, by the way they have a very attentive and excellent customer service that answers within a few seconds to minutes.

Rezende Esportes
Brazil
About 2 hours using the app
February 24, 2021

It would be nice if it did not bring ads to y website. It made it look very unprofessional and led to me not using the app.

Liit clothing
South Africa
40 minutes using the app
AfterSell by Rokt replied February 25, 2021

Hello, hope you are doing well!

I wanted to provide some clarity on the provided comments. To clarify, AfterSell did not place ads on your store. In fact, we have never placed ads on any merchants store! We do not believe in that sort of practice as it decreases conversion rates. I took a look at your website and I noticed you are using an app called "SixAds". This is the app that placed the ads on your store, it was not from AfterSell.

Here is a screenshot showing the source code to prove this:
https://drive.google.com/file/d/1O3O8vt8fT3jWsMtF0wrkmUPPjqzOUy0n/view?usp=sharing

We would love it if you would reconsider your review, it would mean a lot to me and our team. If you need help with removing the ads that "SixAds" has placed, let me know. Our development team would be happy to help you with that!

I have sent you an email and would love to follow up there if you would like.

Thanks!

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