AfterSell Post Purchase Upsell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,062)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting average order value through customizable upsell and cross-sell offers, with some reporting a 10% revenue increase. Features like automated emails and A/B testing are appreciated for their customization and ease of use. The customer support team is noted for their quick and effective responses, enhancing the user experience and satisfaction. This tool is valuable for e-commerce stores aiming to enhance sales and optimize upsell strategies.
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I tried multiple post purchase app. AfterSell is not only the most stable, but also the one with the price that makes sense!
Appreciate you sharing that! 😊 It’s awesome to hear AfterSell stood out as the most stable and also the best value. That combo’s what we aim for! Glad it’s been a great fit for you—let us know if you ever need anything! 🙌
I’ve had an amazing experience with AfterSell Post Purchase Upsell! The app itself is fantastic, but what truly stood out was the incredible support from the team—especially Jacinda. She went above and beyond to ensure everything was set up smoothly and answered all my questions with patience and expertise. Dom was also great, providing helpful insights along the way.
It’s rare to find such dedicated and attentive support, and Jacinda’s willingness to assist made all the difference. If you’re looking for a powerful upsell solution with outstanding customer service, I highly recommend AfterSell!
Thank you so much for your kind words and for sharing your experience with us ❤️ We're absolutely thrilled to hear that you’re loving the app and that our team—especially Jacinda and Dom—made such a positive impact on your setup.😀
Providing top-notch support is something we truly value, and it means a lot to know that Jacinda's dedication and expertise made your journey smoother. We'll be sure to pass along your wonderful feedback to both her and Dom! 😍
We're looking forward to continuing to work with you!
New review:
So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again.
Old review:
No communication about the app literally being broken by the new Shopify checkout.
Lost revenue and now it doesn't even work.
Thank you very much for allowing us to correct this issue for you 🙏. We're glad we reacted quickly to get our app working properly again for you. We appreciate your patience while we worked on corrected this and look forward to continue to work with you in the future ☺️
I had a fantastic experience with AfterSell and their support team, especially Dom! I was setting up an upsell offer and ran into a couple of challenges regarding product images and replacing an existing order with an upgraded variant. Dom was incredibly responsive, knowledgeable, and patient, providing clear guidance and multiple solutions to help me get everything set up properly.
What really stands out about AfterSell is the sheer number of customizations available right out of the box. The platform is incredibly flexible, allowing for tailored upsell strategies that fit different business needs. On top of that, the support team provides helpful insights into how Shopify’s payment gateways work with post-purchase upsells, ensuring everything runs smoothly.
If you're looking for a powerful upsell solution with extensive customization options and an exceptional support team, I highly recommend AfterSell!
WOW! 🤩 Thank you so much for such a wonderful review! We're so happy you had a great experience with Dom's responsiveness, knowledge, and patience in getting you set up. We're so pleased that you enjoyed our easy interface and flexible upsell options 😁. We love being able to help our merchants succeed in every way possible, so thank you again for recognizing the extra information provided. We look forward to continuing to work with you and please let us know how we can continue to assist you!! ❤️
Great app and even better support!
Aftersell has been a great addition to our Shopify Plus store. The app works smoothly, and the extra sales we’re generating from post-purchase offers are a big win. But what really stood out was the amazing support — we had a couple of questions during setup and the Aftersell team helped us quickly and thoroughly. Super friendly, fast, and professional. Highly recommended!
Thank you so much for the wonderful review! 😊 We're thrilled to hear that Aftersell has been a valuable addition to your Shopify Plus store and that you're seeing strong results from your post-purchase offers, that's exactly what we love to hear!
We're especially glad our support team could make your setup experience smooth and stress-free. Providing friendly, thorough help is what we strive for every day. Your recommendation truly means a lot to us, thank you for being a part of the Aftersell family! 💛🚀
I heard good things about AfterSell, but my experience with their support team has been enough of a turnoff that we won't be using the app anymore and will look for alternative solutions. Support responses are clearly AI generated yet they deny it. I waited 3 months for their engineers to fix my issue ultimately with no resolution, even though they confirmed it was happening on other stores too, not just ours. Their support team was never straightforward and only started to work on the issue once I copied my sales rep. The search for a good app continues!
Been using the post-purchase funnels for a month or so. It was easy to set up. Relatively good customization options. Support was reasonably quick. Already seeing positive results.
We're so glad to hear the post-purchase funnels have been working well for you and that setup was a breeze.🤗
It’s great that the customization options and support met your needs — and even better to hear you’re already seeing positive results. We're here if you need anything as you continue to grow! 💛
Easy to use App and the support is allways there to help. I get 8x ROI so its free for me.
Love that! 😊 Awesome to hear the app’s been easy to use and that support’s been there when you need it. And an 8x ROI? That’s what we like to hear—sounds like a win all around. Don’t hesitate to reach out if you ever need a hand! 💪
Pierre was super helpful and found a solution for us to be able to have post purchase upsells on our site, when initially it would have been impossible due to a third party software we have that was interfering.
10 out of 10 recommend!
Thank you so much for sharing this! 😊 We're thrilled to hear that Pierre was able to find a creative solution for your post-purchase upsells, especially with the challenge of third-party software in the mix. That kind of problem-solving is exactly what we aim for!
We’re so glad we could help make things work smoothly for your store! Here’s to continued success ahead! 💛🙌
Patti was AMAZING - so helpful and patient. She even sent quick step-by-step videos to help explain things. However, updating to a new version is tedious, time-consuming, and frustrating - it requires setting up all of the upsells again (triggers and products). The update should have the option to migrate settings to the new version.
Thank you so much for taking the time to leave us a review. We're so glad that you had a great experience with Patti with her videos and patience. We understand how the upgrading to a new version can cause frustration and we want to let you know that our Product Team is actively working on making that a much smoother transition. We really appreciate your feedback and look forward to providing you the best experience possible with our app. Please continue to share with us and let us know how we can continue to support you. 🙏