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Pretty good app overall. Its great if you are working with many international shipping carriers. It won't read previous orders, so you'll have to add any in manually still in processing after setting up the app. I chose to just not implement it until all my orders were delivered, and it was picking up the new ones. Just made it easier on me than manually inputting the like... 2 orders that were still in transit. Thanks!
Fantastic app that makes things a lot easier. Takes some time to set up but great once it is. Highly recommended :)
So far so good. it's not perfect, but I think it might be a little more useful than other tracking solutions, mainly because it is a semi-branded experience.
A few things I would like to see: better customisation of the 2 provided templates including changing that limited markdown header/footer box and perhaps just using HTML(?), being able to customise the default tracking information text (bad English grammar), being able to style the notification emails esp with a logo and branded colours, better back-linking to the Shopify store from every order (such as a Shopify order number link in the back end that opens the order within Shopify).
Thanks, I think it's worth exploring to see if it calms my customers down when presented with the initial "Tracking not found" issue which is my biggest gripe with Dropshipping in general.
Look, we love Aftership but coming from Wordpress + Woocommerce to Shopify was a slight disappointment with the integration. We only say this because we use some Chinese couriers like China Post, EMS, S.F. Express etc... When selecting "other" it actually populates it as a TNT # or Fedex #.
They do have a work around for this which has been explained. You would enter their shortcode like... China-Ems#_________CN manually. While slightly annoying it does still get the job done and relays to the premium customer notification service perfectly fine.
Besides this minor inconvenience that is the "other" feature, aftership still rocks!
Simple and efficient app, need data to prove. Hope it can be used forever. Customer support is very timely.
Thanks for sharing your valuable feedback.
Glad that you liked our app and are also happy with the customer support.
We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com. We would love to see your experience transform into a 5-star rating worth.
Regards,
Rupam
Team AfterShip
Enforceable and time/organisational effectiveness.
Loving this app my shipping needs are in great hands
great would use again easy to use
good customer service. i spoke with javid and he patiently assisted me on how i can sort out my issue
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
This app provides me with the most details for my AliExpress shipments. I really like the tracking dashboard where I can see the tracking status of all my orders which are automatically synced with my www.kidswatches.co.nz Shopify store.