AfterShip Order Tracking

I'm extremely frustrated with the "support" for this app. I've used over a year and when I went to check on an order only then did I notice that I was being forced to pick a monthly payment plan. Ok fine, I had a balance of $23.00 so I tried to pick their Essential plan. I got an error and it would not allow it stating that I had a credit balance. Okaayy...so I contact "support" and I'm told to remove the app and reinstall and add a credit card since they stopped using Paypal. I did ALL of those things, still got the error to contact support which I did again. So I log into my account and they charged me an additional $10.00 within hours (I already had a credit balance of $23 and now it's $33.00. Support is of no help whatsoever. They talk in circles and will keep charging without an option to upgrade nor get your credit back. I've reported this issue to Shopify as well as removing the app. NOT worth the upgrade whatsoever.

Oh and if you decide to close your account because you're in an endless loop of not being able to upgrade nor getting help from support they get to "keep" your money.

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I asked Shopify to help with the issue and they forwarded me back to the developer who again went around in circles never actually answering my questions or addressing the issue. At this point they can keep the $20. I will never recommend nor use this app again.

No site can be without Aftership just amazing

https://savannatrends.co.za

great app! really helps to automate the tracking process so that I can focus on more relevant parts of the business

Good work guys!
very easy to install and have so many features.
Plus one of the best apps on iPhone

Great app. easy to use and worth every moment of your time in setup.

Helped me remove the "Powered by AfterShip" almost instantly. Great assistance, great app! Thanks for the help!

Amazing app! Great functionality. Just wished they had Slovenian post as well. Yogi offers just amazing support. Our logistics aspect is now complete and we can start looking for dropshippers for our unique phone cases - www.mmore.net

AWESOME-SAUCE.
WAS EASY TO IMMEDIATLEY TRACK SHIPMENTS WITHOUT ANY EFFORT. HANDS DOWN THE BEST APP OF ITS KIND

Great free app, thank you Shopify!

Amazing app, love to use it and the customer support is really awesome. They solved my problems immediately.