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I received great assistance so far, my main issue is getting the order mapping to work and receive information from products. Overall I’m not sure if that is an issue with the app so I give it 4 stars but weighted on my only having used it about a week or a bit more. My review may become better or worse after more experience depending how it goes.
Thank you for sharing your feedback with us; we're thrilled to hear that our assistance was prompt and satisfactory. We sincerely hope that your experience with the app continues to meet your expectations.
Regarding the issue you raised, I want to assure you that orders from Shopify are accurately linked with the appropriate couriers in AfterShip, and product information from Shopify is seamlessly synced to the Tracking App. This information will also be visible in the emails sent to your customers.
We are always eager to receive suggestions from our users. Understanding your needs helps us tailor our services to meet your expectations and create a more engaging experience.
If you have any further questions or need assistance with the app, please don't hesitate to reach out to us via the live chat option in your account or by emailing us at support@aftership.com.
We are committed to ensuring that your experience with us is deserving of a 5-star rating.
Great App. Easy to set up and use.
I have downloaded this app and recommend that other e-com business try it
This app is really convenient, and easy to use and great for my customers aswell! I don't have any issues with it!
some tracking number app cant track but it ok
why show me always review
i dont like it
Customer service could have been more prompt
fast and convenient support, qualified specialist. Highly recommend. Support decided all my problems just in 2 minutes. I had a code problem...
Thank you for sharing your valuable comments.
Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).
Best Regards,
Anurag Pal
Shipping & tracking has never been easier. No guessing with this app. It keeps you in the know. Thanks Aftership!!
The app is easy easy to set up. Still feeling my way around though. I like the fact I was able to make a separate page for my customers to track packages on my website. ( included in the free package) Also 100 free tracks monthly. Great for someone just starting out. I do recommend the app. Makes it easier on the customer and me.
Can sync with Shopify so easy to manage order shipments