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This is an awesome app that made our busy lifes So much easier. I think every shop owner should have it and see this as a must have! Not sure why it's not implanted in the standard Shopify?
Very easy to use! Clear instructions on installation. Let's see how well it works
Just started using it, it is a good service. And plus point is it is free for 100 order monthly limit, good for starters. Recommend using AfterShip.
The customer support is awesome, but it wasn't totally possible to use the app due to some 3rd party API issues.
Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support but unable to use the app due to some 3rd party API issues.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team AfterShip
Easy to get set up and great way to keep customers informed. Ability to tailor and customize notifications is perfect!
This is a good app to start any store with. Thanks again after ship
The program is good, I'm still trying
Incredible and super fast service. This app is a game changer !
The app looks good in itself, but the German translation is terrible.
I even sent them the correct translations, but all I got in reply was that these translations were wrong because Google Translate says otherwise.
I am fluent in both German and English.
Very annoying as we can't use the app this way.
Thank you for your valuable feedback.
It is unfortunate to know that you didn't have the best experience using our app.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in future, you will be glad to see more enhanced features to make your experience better.
Trust, we work really hard to make our app user friendly and provide a great support experience.
Apologies for the inconvenience caused.
Regards,
Neelima Aggarwal
Team AfterShip
Most of my orders are Aliexpress Standard Shipping, and it takes really long to track on aftership page. I randomly track it on other sites and it shows all the information. What's wrong with this?