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Great app. I'm still working on it. Nitish was helping me get started.
Thank you for help me setting up this, very helpful and informative. I definitely use this for my store.
Very useful application, I recommend. I would especially like to thank Priya and Rajat for her help and assistance.
They were very helpful! I love this app, I highly recommend it! Kind and very helpful.
I am trying out this app for my store and had a question that was promptly answered they definitely have a great understanding of great customer service! Thank you for the help. Look forward to seeing what else your app can do to help out my business
Priya was super helpful when i was setting up the basics of the APP!
There is an issue with my order notifications not going through.
Sample Order Tracking: 1000021118952
I contacted the chat 'Ritika' and she promised and escalation but still waiting for an update. This is urgent for me.. can someone help ? Incase this review didn't get updated, the issue never got resolved.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We do understand that you faced an issue of email notifications not getting sent to the customers and for that, we have already escalated it on a priority basis to get it resolved at the earliest.
We really value your business and also we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Priya helped me. Her assistance was fast and efficient. Thank you Priya!
Although my experience with the app just started today, the customer service quality has already made a positive impression.
I'm really impressed with the kind of customer service this app provides. They were there for me throughout the setup process and made sure everything worked smoothly. Every time I called them, they were receptive and helpful. Two thumbs up from me!
Thank you for sharing your valuable feedback with us.
We are delighted to hear that our application met your expectations and provided you with a positive experience.
At our company, we strive to provide our users with engaging and enjoyable experiences, and we are glad to have achieved this with you.
If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services.
We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip