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Great app..worked well for me ;used for Indian domestic couriers -current 3 hours auto sync should have been for 1 hour.
Got an issue of tracking some tracking numbers and got a nice help to know where it was coming from, Thanks a lot to Rahul for the patience and the help It's a long time I was using this app, still perfect for all our needs
Very good support helped us over 1 hour to solve our issue.
Highly recommend Aftership to send shipping notifications to your customers.
I'd love to be able to use the customer notifications with the free plan, but unfortunately that is not available. I wanted the branding removed from the tracking page, and the customer support was great with helping me out. Very friendly and competent.
Thank you for your valuable feedback.
I am sorry; as of now the feature to send notifications is not available on Free plan.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.
Regards,
Team AfterShip
AfterShip has strong strong customer service. Thank you, Nitin, for your help quickly resolving our issue.
Have loved it thus-far. Increased communication with customers is never a bad thing!
Infinitely better than the built-in solution, the branded sub-domain creates customer confidence. One of the "must-haves".
Works very good :). Support team answers very fast. Thanks!
Awesome Assistance
Would be nice when using the notification history if you could track by order id. Amazon frequently ships an order using multiple shipments. I cannot track all notifications for an order just using the tracking number.
Thank you for your Suggestion.
We will definitely look at it.
Please let us know if you have any issues. Our support team is available 24X7 and also you email us at support@aftership.com.
AfterShip Team