Calificación general
4,8
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
9 de noviembre de 2023

Had a couple of issues setting it up, contacted the support team and they were quick to respond & solve the issue. Shreyasi was particularly helpful in helping us set up our account.

GRAMS28
RAE de Hong Kong (China)
Más de 7 años usando la aplicación
13 de diciembre de 2023

Very good support from Nitin. Very patient to show me all the details and features of the app

XBEAM
Estados Unidos
18 días usando la aplicación
10 de abril de 2024

Awesome Assistance

Zivety Home Decor
Estados Unidos
7 días usando la aplicación
17 de enero de 2024

Great integration with Shopify tracking webpage!

Wave Dimension
Estados Unidos
7 días usando la aplicación
26 de diciembre de 2023

I've been really impressed by the level of customer service provided by AfterShip. Not only is their support team knowledgeable about the app, but they are also friendly and welcoming, making it easy to get the help I need. Thank you, AfterShip, for making me feel like a valued customer.

Dripity Ice
Estados Unidos
28 días usando la aplicación
AfterShip & Automizely respondió 27 de diciembre de 2023

Dear Customer,

We appreciate your kind words for our customer service & the support team.

While we strive to provide exceptional support to assist our customers, we always welcome our customer's feedback.

Could you please share your availability along with your Time Zone, so that we can schedule a screen-share meeting to understand the concerns and assist you accordingly?

Regards
Team AfterShip

18 de abril de 2024

is very good

lacosmonature
Estados Unidos
5 días usando la aplicación
19 de diciembre de 2023

AfterShip Tracking's live order tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. The team is always willing to assist me with any questions I have, and they make me feel heard and valued as a client. Thank you for such a positive experience!

Swagg
Estados Unidos
2 días usando la aplicación
17 de noviembre de 2023

Super helpful customer support. I only use the order tracking, but it works great. Priti was very helpful during my last support session!

Montana Casting Co.
Estados Unidos
9 meses usando la aplicación
20 de diciembre de 2023

Great app that helps to automate shipment tracking for my customers which drastically cuts down on customer service inquiries.

TRIPLE DIGITS
Estados Unidos
2 días usando la aplicación
16 de noviembre de 2023

So far so good, they got rid of their branding as soon as I updated as "a gift", so that's pretty cool

Orientalrun
Estados Unidos
12 meses usando la aplicación