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I like this app alot. It helps reduce customer tracking inquiries. However the only flaw is that it still shows chinese lettering. I sent an email to customer support but never heard back. Hopefully I can figure out how to do it.
So far, the app is working great. I have no complaints and customer support is very fast and attentive.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Riyaz
AfterShip team
Useful app, very simple to use.
I used AfterShip to help my Clients Track there orders and Its amazing how its yeilding positive reviews on from my clients side. Thanks for the amazing work
Installed this app recently..hope it will be awesome
My store is still new and so I haven't started using the app live, but the support from the team have been exceptional with ensuring my store is ready for launch. Keep it up guys. Can’t wait to launch
I used this app for my eshop and it's really simple!
great product, I highly recommanded it now to purchase it !
Hi there,
Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.
Best,
Shahbaz
I received great assistance so far, my main issue is getting the order mapping to work and receive information from products. Overall I’m not sure if that is an issue with the app so I give it 4 stars but weighted on my only having used it about a week or a bit more. My review may become better or worse after more experience depending how it goes.
Thank you for sharing your feedback with us; we're thrilled to hear that our assistance was prompt and satisfactory. We sincerely hope that your experience with the app continues to meet your expectations.
Regarding the issue you raised, I want to assure you that orders from Shopify are accurately linked with the appropriate couriers in AfterShip, and product information from Shopify is seamlessly synced to the Tracking App. This information will also be visible in the emails sent to your customers.
We are always eager to receive suggestions from our users. Understanding your needs helps us tailor our services to meet your expectations and create a more engaging experience.
If you have any further questions or need assistance with the app, please don't hesitate to reach out to us via the live chat option in your account or by emailing us at support@aftership.com.
We are committed to ensuring that your experience with us is deserving of a 5-star rating.
Great App. Easy to set up and use.
I have downloaded this app and recommend that other e-com business try it