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Very useful app. The interface is friendly and makes it easy to provide customers with relevant information. A few glitches that kick me out of the app once in a while, but the pretty solid app.
Aftership allows us to make our tracking more branded and not look like some scammers. The best part is that you can send a real notification to the customers which are really great to build loyalty. But the downside is; it bit expensive for me. Otherwise, it's a great choice.
Thank you for sharing your valuable feedback.
We have gone through the chat transcripts and sent you an email to discuss this further.
Also, please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
AfterShip Team
I think it's an awesome app. With the free starter pack you are able to test and evaluate the app extensively. A good app for any online store.
Thank you for your valuable feedback.
We are happy to know that you are happy with the customer service support
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com. We will do our best to make sure your experience with us is worth a 5-star rating.
Regards,
Team AfterShip
Great product, have seen all the features. Cant wait to get started.
Great app. Really does gave you your shipment updates in less than 1.2.3! Added this app to my site, gave the customers even more acces to site funnels and never having to leave the page. You will not loose out at all! Gave aftership a try. For sure you would not regret it. I didn't!
Good app, help with tracking.
Works good and available free plan with only leaving a review like this.
Still learning the app which is the only reason I haven't yet given 5 stars. Client support is fantastic
We are glad to know that you liked our services.
Please go ahead and explore the app to your leisure. We are just a click away to make your experience like never before. Awaiting for awesome suggestions and recommendations.
Regards,
Nitish Kumar
I like this app alot. It helps reduce customer tracking inquiries. However the only flaw is that it still shows chinese lettering. I sent an email to customer support but never heard back. Hopefully I can figure out how to do it.
So far, the app is working great. I have no complaints and customer support is very fast and attentive.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Riyaz
AfterShip team
Useful app, very simple to use.