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Seamless integration, endless customization possibilities, and top-knotch customer service to get things back on track
this app is great for automating the shipment tracking and the service and functionality is super.
good customer service. i spoke with javid and he patiently assisted me on how i can sort out my issue
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
j'ai utilisé cette application pour m'aider à régler un problème et il a été vite réglé, j'ai eu un support technique de qualité avec rahul merci encore
Perfect, very good this app, help me to track all my orders thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellent app ! Simple and effective
Great app in theory. I like that I can easily track all my shipments from a single dashboard and have a custom URL with my shop name as a subdomain. However I don't like that the app is disjointed. If I click on the app in Shopify, I am taken to my aftership admin portal, which is only useful to see store connections. I then have to navigate from there to my aftership webapp - once you finally get there we then have another problem...
Aftership doesn't seem to support Aliexpress Standard Shipping carrier with a 'DP' prefix or Fedx starting with '91' (which is what I use the most) and even other carriers such as China EMS (ePacket) which does seem to work, I do not get as much tracking detail as I would on Cainiao.
Or maybe its just me and I haven't set it up correctly. I'll eat my words if someone from aftership can show me how to make this work as I expect!
This app provides me with the most details for my AliExpress shipments. I really like the tracking dashboard where I can see the tracking status of all my orders which are automatically synced with my www.kidswatches.co.nz Shopify store.
We tried contact their customer service 3 times and still to date have no response. They charge you for each order and we still haven't gotten any answers.... We will definitely be removing this app.
I hit up customer service to have the Aftership branding removed from my tracking page. It was done super fast!