Reseñas (4.580)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
17 de enero de 2023

I would recommend this service because the advisors listen and respond quickly and simply, which is very understandable and therefore satisfying. Thank you

Opport
Francia
26 días usando la aplicación
9 de abril de 2014

I love this app just installed and started using! it is great

brokepaidrich
Estados Unidos
26 días usando la aplicación
5 de noviembre de 2013

Great App. Works like a Charm.

The Preppers Den
Estados Unidos
26 días usando la aplicación
30 de noviembre de 2021

the customer support srishtik are great guy , thanks you very much.
__________________________________

My Lovely Print
Marruecos
26 días usando la aplicación
Fecha de modificación: 4 de julio de 2017

FFS!!!!! Now I have been blocked out my account for no reason. This App is AWESOME when it works, but really guys, minimum 24 hour before they reply to urgent queries like me being locked out my own account.

This app is so temperamental, I was blocked out my own account for an hour today!!

Mega Shop Direct
Sudáfrica
Más de 1 año usando la aplicación
7 de febrero de 2022

I used the free trial and I loved it so much. It is very easy to use and I love that my customers get to see where their package is. I also benefit from seeing where my packages are so that I can better assist my customers. I will definitely be subscribing.

La Jefa Organic Body Co, LLC
Estados Unidos
Más de 1 año usando la aplicación
AfterShip & Automizely respondió 8 de febrero de 2022

Thanks for your valuable feedback.

We are glad to know that you loved the free trial and you and your customers are greatly benefited from this app as it gives the accurate status of the packages.

It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

16 de septiembre de 2021

Nice App And a Good support team they responds Quicly i recommand this app it will help you a lot ..

AmazeFane
Marruecos
26 días usando la aplicación
17 de febrero de 2021

Very responsive customer service. The advisor solved my problem very quickly. I am really satisfied with your service

Ma boite a bijoux
Francia
26 días usando la aplicación
19 de junio de 2021

Pretty new to this app but so far so good. The branded tracking page adds a great touch and hopefully will reduce the repetitive customer emails.
I came in to some slight issues when setting up my account and a lovely customer service agent called Anurag stepped in to help me to quickly resolve the problems. Really impressed with the great customer service provided by him. Would recommend AfterShip. Thank you!

Raw Brow
Reino Unido
26 días usando la aplicación
26 de agosto de 2021

Our customers love the Aftership tracking page that we use. I would appreciate alerts when there are known errors or outages. Smaller teams cannot afford much time to investigate problems like this.

Wildgrain
Estados Unidos
Más de 1 año usando la aplicación
AfterShip & Automizely respondió 26 de agosto de 2021

Thanks for sharing your valuable feedback. Really happy to know that your customers liked our tracking page.
We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

We do send email notifications for planned outages and try to keep our merchants informed however we have registered your feedback and will definitely pass it on to our product team.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish Kumar
Team AfterShip