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Its so amazing so I dont need to upgrade a plan to professional and I can save monet with this perfect program
Awesome app. Except for a tiny misstep with my second order not automatically showing on the Aftership dashboard, everything was just super. Love the simple Aftership page for tracking that I installed. Clean interface. Love their customer support too. The only thing that I didn't like at all was keying in the codes in my liquid templates. I gave up trying to install the button, although I managed just fine on my own installing the page.
Wonderful! Integrated with my Shopify store with no effort.
i like this app, make my job ezier and smart
Recently installed this product, currently in the testing phase, though a lot of things are hard to find.
Thank you for sharing your valuable feedback. As you have mentioned you are facing some difficulties in AfterShip, we are more than happy to assist you.
We have sent you an email to discuss it further.
Kind regards,
Mudit
Your support rep was very helpful and courteous! Thank you for providing great support service and access.
In general a great tool but it has is weaknesses. The greatest weaknesses in my opinion and options which are missing:
- possibility to send beautiful branded email notifications....just plain text possible at the moment.
- multi language support for email and text notifications based on destination country or shopify tag
- personalized sender name for text messages like shopify offers
- option to define the time when AfterShip updates tracking information. All clients are in different time zones. It would be great to update tracking on personalized requests. I.e 7 am in the morning and 7pm at night...it would be more precise and useful for my clients. Sometimes they get out of delivery notifications at 2pm which is really late.
Just my thoughts to make it the best tool in world.
This app is really amazing,customer can track their shipment on realtime basis.
Muy recomendable para la experiencia del comprador :D
The support team is helpful, knowledgeable and diligent. They stick with you until the problem is resolved. The app is pretty decent once you've set it up properly. Not the most customizable interface in the world, but enough that you can sort of make it look like part of your site. if you squint :-) I wish the customer interface displayed the tracking timetable in a moe graphical and attractive manner.
The problem is that a lot of shippers don't provide very detailed tracking info from their side, so it's sometimes frustrating for our customers. That's not Aftership's fault though.
A bit expensive though at $69/month. The free plan is ok for smaller stores.
Remember to activate your shipping vendors in the Settings, otherwise tracking requests will incorrectly report 'shipment not found' results.
Hey :)
Thank you for your honest feedback.
We’re working round the clock to incorporate more advanced features to help merchants give the best tracking experience to their customers.
For example, we’ve launched a mobile tracking app to enable on the go shipment tracking for the customers.
1. Customers can get real-time order status updates via the AfterShip iOS and
Android tracking apps.
2. Users can insert the "Track order with AfterShip" button to the Shopify
order confirmation page to encourage customers to download the app.
3. Courier mapping to help users import Shopify orders to AfterShip with the
correct couriers.
We would love to help you further in case the above features aren’t meeting your requirements, simply drop in your feedback.
Furthermore, our Support Team would be more than happy to assist you further with whatever else you need, feel free to contact us anytime.