Reseñas (4.764)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
21 de junio de 2021

The app does what it should and the customer service personnel is patient and prompt. I am trying to convert from free trial to a free plan, and the customer service personnel offers great assistance.

DearBaby Singapore
Singapur
7 días usando la aplicación
Fecha de modificación: 19 de noviembre de 2019

This was great until AfterShip started overcharging us. We had a busy period so we bought a higher plan then needed to downgrade, but they charged us full price and declined to refund.

Support has got worse and their tracking does not always work. Its gone from good to bad.

Looking for an alternative.

Wish Want Get It
Estados Unidos
6 meses usando la aplicación
14 de noviembre de 2022

Customer service is fast and professional. I am satisfied about the customer service chat nice and net, I will try the app first and upgrade it.

Dream Honey
China
7 días usando la aplicación
30 de septiembre de 2016

Very useful if you ship products

Nonstop Racing
Estados Unidos
7 días usando la aplicación
15 de abril de 2021

This app is great! so easy to use and understand. the customer agent was very helpful as well and so kind.

Mystics by Moonchild
Estados Unidos
7 días usando la aplicación
14 de junio de 2021

Sonali was amazing at helping with setup and customizing my tracking button/page! It looks amazing and I look forward to this app helping enhance my customer experience.

CALI HNDSME
Estados Unidos
7 días usando la aplicación
3 de febrero de 2023

Really effective team, they responded within a few minutes. The staff is very friendly, Animesh helped me with my issues.

Teethly
Francia
7 días usando la aplicación
23 de junio de 2021

I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.

VAUNZY
Estados Unidos
4 meses usando la aplicación
AfterShip respondió 23 de junio de 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

3 de febrero de 2016

I had a tested the application and it was able to point me to the right direction! I was able to track my order and now I am waiting for it to arrive. This application is cool! I will recommend this application 100% Thanks Aftership for a nice app.

Mebeingtrendy
Estados Unidos
4 meses usando la aplicación
4 de agosto de 2021

Good app especially if you looking for free plan they will let you extend, easy to set up and good customer service.

Checklink
Canadá
7 días usando la aplicación