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Debashish is amazing he has helped a lot during my onboarding! I warmly thank him for his advice, support, and setup
Still learning the app which is the only reason I haven't yet given 5 stars. Client support is fantastic
We are glad to know that you liked our services.
Please go ahead and explore the app to your leisure. We are just a click away to make your experience like never before. Awaiting for awesome suggestions and recommendations.
Regards,
Nitish Kumar
I like this app alot. It helps reduce customer tracking inquiries. However the only flaw is that it still shows chinese lettering. I sent an email to customer support but never heard back. Hopefully I can figure out how to do it.
I love the customer service, responded really quickly and were super helpful. I just moved my shop to Shopify and so far everything works quite smoothly
great expereince answering questions. ITs a tough job learning a new platform and they are standing by to help.
So far, the app is working great. I have no complaints and customer support is very fast and attentive.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Riyaz
AfterShip team
Useful app, very simple to use.
This is an essential app I would definitely recommend to a friend or owner of a business! It's simply a win-win as it is completely free (mostly).
No notification of additional charges outside of the package, charging expensive monthly fees.
The feature should stop after the end of the package and should not continue to be calculated extra
Thanks for sharing your valuable feedback.
I am sorry to know that you are concerned about not receiving notifications of additional charges and getting charged an expensive monthly fee.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. I am glad to confirm that your suggestions have been incorporated to make your experience better with the application.
Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.
Regards,
Rupam Sarma Tamuli
Team AfterShip
One stop shop for Tracking and Delivery of items. Very handy and convenient