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Excellent customer service. Would highly recommend.
app looks good but the coding intruction could be way better. Make a video of how it should be down and put it next to the instructions.
Absolutely amazing app, very nice dashboard. Must have !
The tracking button looked ugly on my Tracking Page in Shopify. I was unable to customize it. Hopefully, the competitors have done a better job in this regard.
Exceptional Support from Nitin!
I recently encountered some issues setting up the tracking page for my Shopify store. Nitin from AfterShip Tracking was incredibly helpful in troubleshooting the problems. His expertise and dedication ensured a smooth setup process. Thanks to Nitin's assistance, my tracking page is now up and running seamlessly. Highly recommend AfterShip for their excellent customer support!
Great app, easy to use to create professional looking return page. The only down side is the app would ask the customer fill in return tracking #, but I would provide prepaid return service in our store, so the customer fill in return tracking is unnecessary to me. Hope can change the default setting to allow sellers to choose whether need the customer to fill the return tracking or not as an option at the beginning
Great app! Works as described and very happy with the fact I can track all my shipments!
Very good support. Thank you for your support and patience.
I just started using this app, and realized how bad is mobile version and they encourage people to go outside your website and download/use their app and website to track their order. This ecouragement was a YELLOW big button on top of TRACKING section so it blocks your customer by using your website section.
Again, this is a very bad bug I found from Mobile version.
Another thing is I just realized they MAY charge you $1 for your free subscription?!
I won't recommend this app. these things are behind we(dropshippers) back!!
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team AfterShip