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GOOD
Saransh is truly a very professional and patient individual, an excellent English customer service expert! He answered all my questions...
But the Chinese customer service in their company is absolutely terrible. There's a person named Jason Zhu, extremely arrogant and irrational. He's the worst customer service representative I have ever encountered.
Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.
We are sorry to hear that your experience with one of Team member did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Ankit - what a great guy! Great service, very efficient! thank you
Super Support und tolle App, kann ich nur empfehlen!
Ankit was very knowledgeable and helpful in our integration of Aftership, he is a great asset to your team!
Très bien
good
hihly reccomended
服务很好
sehr schnelle hilfe und ausführlich, danke ihn