Reseñas (4.786)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
19 de septiembre de 2017

It could only get Parcel Force shipping information, no DPD, DPD does not work. Also there is no real time online chat support, which is pretty bad at this day and age!

Boxfromuksupermarket
Reino Unido
Alrededor de 1 año usando la aplicación
16 de julio de 2020

Manual sync is not working!!!! Please revisit your app immediately. this function is critical when setting up and testing.

1901 BDF
RAE de Hong Kong (China)
12 meses usando la aplicación
15 de abril de 2020

The app uses fraudulent practices. I have been charged $45.50 for a "free" plan. No notification for exceeded monthly quota or whatsoever. Fully nontransparent. Even as of today I am not clear what I have been charged and paid for.

tiltit.store™
Bulgaria
11 meses usando la aplicación
13 de enero de 2015

We tried contact their customer service 3 times and still to date have no response. They charge you for each order and we still haven't gotten any answers.... We will definitely be removing this app.

2 Love One
Estados Unidos
11 meses usando la aplicación
29 de agosto de 2022

The app itself is decent, the customer support is responsive and try their best to be helpful. But this app injects a Global Analytics tag to your site, storewide, that tracks all your customers behavior. This script ignores any GDPR laws, ignores any Cookie Consent popups and makes it impossible for any merchants within the EU to stay GDPR compliant. If your customer refuse cookies according to ...

Bad.no
Noruega
11 meses usando la aplicación
AfterShip respondió 31 de agosto de 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your ...

20 de agosto de 2019

does not work you search for the tracking number and it just says not found so no good here .......

Refined Wears
Canadá
11 meses usando la aplicación
AfterShip respondió 13 de septiembre de 2019

Sorry about the experience you had.
We tried reaching you on your email address available with us. Please take some time to reply.
The application needs you to enable ...

19 de mayo de 2020

Some of the worst support I have encountered. Been struggling with one simple problem and I get a new customer service representative replying each time, wanting me to resubmit the exact same thing. Feels like I'm talking to bot it's that bad! Pulling my hair out. Better look somewhere else for a shipping app.

TwentyDrop
Estados Unidos
10 meses usando la aplicación
14 de febrero de 2020

Never signed up for the $29 monthly and yet somehow i was mysteriously on it. I'm very upset because Shopify never asked or did this app ask. It just saw the increase in shipments and switched my plan to the higher one. I'd really love a refund seeing as that I never selected that plan or use this app and I feel robbed.

Shop Cozy Co.
Estados Unidos
10 meses usando la aplicación
AfterShip respondió 1 de marzo de 2020

Hi user,
would you be able to jump on a call with us.
Please schedule here (https://calendly.com/anurag-upreti/30min?month=2020-03)

Fecha de modificación: 29 de marzo de 2023

This app is required to use their aftership returns appropriately, which is not disclosed. The free trial of this app will propagate with all your old orders so you can not test with new orders. All of their apps require you to add at least one more of their other apps adding lots of additional cost to the system and setup/maintenance time. Their customer service line consistently put me with ...

SWELL Wakesurf
Estados Unidos
10 meses usando la aplicación
AfterShip respondió 26 de mayo de 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your ...

22 de marzo de 2018

Aftership has gone from a "must have" app to total rubbish!
Firstly my email notifications stopped working, followed by the SMS notifications and now a 3rd party product review app that integrates with Aftership has also stopped working.
Customer service is nonexistent and when they do respond its one that a rocket scientist can barely make head or tails from!
Only reason its getting ONE star is ...

Great Books 2
Sudáfrica
10 meses usando la aplicación