Reseñas (4.785)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
2 de enero de 2025

This app told me I could integrate with Klaviyo in an Essential plan. But I must upgrade to Pro (+$100) to work with this function. I think it's tricky. And with $119, I have many other options to work with that are better than this.

Pawarts
Estados Unidos
Casi 2 años usando la aplicación
AfterShip respondió 3 de enero de 2025

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I ...

11 de enero de 2025

These are a bunch of indian scamming people!

Install 17 track, DO NOT INSTALL THIS SHIT APP.

They will trick you into upgrading to premium plan of $250 and then at the time of uninstalling will bring up that $11 plan will work perfectly for you.

They are bunch of scammers Stay away!

Snack Attack
Canadá
7 meses usando la aplicación
AfterShip respondió 12 de enero de 2025

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I ...

15 de diciembre de 2024

Impossible to cancel billing as they make you go through loops to contact people in different departments and because it’s setup separate to Shopify on purpose you will be stuck to it forever.

Medicus Custom Scrub Caps | Individuals To Hospitals
Reino Unido
3 meses usando la aplicación
AfterShip respondió 16 de diciembre de 2024

Hello Medicus Team,

I'm sorry to hear your experience with our application & customer support was not as expected and we're here to help.

Our subscriptions offer you the ...

15 de noviembre de 2024

DO NOT USE THIS COMPANY. They have terrible (no) customer service and they will not refund you any pro-rated amount if you pay for the annual subscription. Do not use them. I would highly recommend using Re-Do for everything instead.

Lyons Leather Co.
Estados Unidos
6 meses usando la aplicación
AfterShip respondió 17 de noviembre de 2024

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're ...

Fecha de modificación: 17 de noviembre de 2024

Installed app and instead of using the free trial I paid a year in advance. Bad move. Kept getting free trial offers and request for a training session from multiple people. Never could get SMS to work. I had a training session scheduled that both of the conflicting support departments missed. I scheduled another but ran out of steam and decided to remove the app. Unfortunately, no refund from ...

Rescue Pet Supply
Estados Unidos
19 días usando la aplicación
AfterShip respondió 16 de noviembre de 2024

Dear Customer,

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our ...

17 de octubre de 2024

This is an absolute joke. The links that are sent out in the trial period only are based on the Premium plan. As soon as the trial period is over those links stop working and your customers get sent to a page that says if you want to track your order click here. Then they get to a tracking page on a subdomain of Aftership where they have to fill out the form again.

here is the funny thing. The ...

Shinora.
España
Alrededor de 1 mes usando la aplicación
AfterShip respondió 18 de octubre de 2024

Thank you for sharing your feedback.

We truly value all input as it helps us improve and enhance the experience for our users. Our aim is to provide exceptional service, and ...

29 de agosto de 2024

Worst Customer Service Experience – Avoid AfterShip at All Costs!

If I could give AfterShip zero stars, I would. This has been, without a doubt, the worst customer service experience I’ve ever had with any company. I’ve been waiting for over three days for them to fix a SIMPLE issue, and all I get are empty promises and vague excuses about how they’re 'working on it.' Spoiler alert: they’re NOT.

...
AdultLuxe
Estados Unidos
Más de 3 años usando la aplicación
AfterShip respondió 30 de agosto de 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.

...

14 de enero de 2025

Me facture 26 euros alors que je n'ai jamais utilisé leurs application et que j'ai désinstaller j'attends mon remboursement et rapidement !

Ma Boule De Couches
Francia
Alrededor de 21 horas usando la aplicación
AfterShip respondió 15 de enero de 2025

Thank you for sharing your feedback.

Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We ...

17 de octubre de 2024

confusing - on the app store FREE, then install, then I got email that my trial ends tomorrow, nice, instant uninstall

Musician's Tees
Eslovaquia
6 días usando la aplicación
AfterShip respondió 18 de octubre de 2024

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better ...

30 de octubre de 2024

It's so expensive. I needed it to connect with omnisend to allow me to send emails to customers when their order is ready for collection. I thought the 11$ option would be sufficient. But you need the 119$ option to have webhooks. Such a waste of 1 1/2 hrs.

FOX & WOLF
España
Alrededor de 2 horas usando la aplicación
AfterShip respondió 31 de octubre de 2024

Thank you for taking the time to share your feedback with us. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a ...