Avis (4 654)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
16 décembre 2014

I'm new to Shopify and online shopping for Christmas 2014. So far I've shipped out over 200 orders through Shippo, which has made shipping affordable and a breeze.

However, checking the status of shipment was a manual process: opening an order and clicking on the tracking number.

It wasn't until I was contacted by a customer asking if the item they ordered two weeks prior had shipped? Double-checking my tracking number, it appeared the item never shipped.

Wondering if other customers might be affected, I individually went through each order one-by-one, checking the tracking information to find other possible missing packages.

Let me tell you, doing that over 200 times is ridiculously slow (and stupid on my part). But I didn't know about AfterShip at the time.

I don't know how I came across AfterShip, but it was love at first sight. The program was super easy to install and has been a God-send in giving us a birds-eye view on ALL our shipments from one page! An amazing time saver.

I also like the fact that I can override the system by marking an items "delivered" where I've contacted the customer to confirm.

I've been very pleased with AfterShip and believe it will also meet your needs in one simple, elegant, and intuitive interface. Thank you AfterShip!

The Little Popcorn Store
États-Unis
12 mois d’utilisation de l’application
21 avril 2022

Me gusta mucho para el seguimiento de pedidos, La atencion al cliente es muy rapida y eficaz. Llevo meses con ella y me va bien.

Intensa Maravilla
Espagne
12 mois d’utilisation de l’application
6 janvier 2014

Great App! Personally wish every shop would have this!

GermanLife - 德国生活
Allemagne
12 mois d’utilisation de l’application
Modifié le 3 janvier 2023

I just had an issue with my store and thought it might have been caused by the AfterShip app. Long story short...it wasn't, but my experience with Harsh from chat support was very good. We went through the issue and possible causes. We were able to rule out AfterShip and realized it was from another app. This was the 1st time I used the AfterShip chat support and was very happy with their diligence and professionalism in helping me. I wish I could say that about the other 20 apps I've used. AfterShip delivered:)

EverFlow Bidets
États-Unis
12 mois d’utilisation de l’application
25 mai 2021

The app integrates great with Shopify. When an order is fulfilled it automatically populates the shipment into Aftership and sends updates on tracking to the customer. The support team is great and accommodating to feedback. A great app!

Z & Joxa Co.
Canada
12 mois d’utilisation de l’application
Modifié le 2 mars 2015

After Ship is one of the great Apps for e-commerce, we like it and so happy with it. Very easy, simple, and loved by the customers. We thank the AfterShip team for their support. Additionally the App is free. We will continue use it and recommended to our business partners and every one we know in need to this service. Thank you again AfterShip.

UMART

UMART
États-Unis
12 mois d’utilisation de l’application
15 juin 2021

Customer service is absolutely great. Anurag smashed it and helped me alot! This will probably help my business greatly with better notifications sent to customers

Cocktailored
Suède
12 mois d’utilisation de l’application
8 février 2017

Super impressed with this app, by far the best solution out there for providing order tracking. Don't hesitate, get this app NOW!

https://www.urbanindustry.co.uk/

Urbanindustrystore
Royaume-Uni
12 mois d’utilisation de l’application
Modifié le 17 septembre 2021

Great Support team that is willing to assist you and get the job done! Need help removing the AfterShip branding on my store and they did so promptly.

Humble Brothers
Canada
12 mois d’utilisation de l’application
27 février 2017

good111111111111111111111111111

Great Buy America
États-Unis
12 mois d’utilisation de l’application