Avis (4 785)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
2 juillet 2024

so good so far!

Etila Swimwear
États-Unis
Plus d'un an d’utilisation de l’application
31 mai 2024

Garvia was of great help to me after I was stuck in a process, she was kind and patient while guiding me thro, finally it was all resolved.

My Store
États-Unis
1 jour d’utilisation de l’application
30 juin 2024

Nice. Good Customer Support

Pawtographia
Philippines
2 mois d’utilisation de l’application
7 mai 2024

thanks for your help

AyoShop
États-Unis
9 mois d’utilisation de l’application
6 juillet 2024

Ritika Maheshwari is fully supported person , thanks for your help

Dailydog
Égypte
4 mois d’utilisation de l’application
23 mai 2024

Great response. Fast and solved the issue immediately.

Club L London - UK
Royaume-Uni
10 mois d’utilisation de l’application
23 juin 2024

Nice tool I've used for years.

The Cadence Company
États-Unis
Environ 3 ans d’utilisation de l’application
AfterShip a répondu 24 juin 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

29 mars 2024

I had a fantastic experience with the customer service team at AfterShip Tracking. They were incredibly helpful and accommodating every step of the way and truly made managing orders a breeze. I have no doubt their support and dedication to customers is a game-changer in the ecommerce industry.

Nifara store
Irlande
4 jours d’utilisation de l’application
7 juillet 2024

I specifically want to thank to Ritika from support for all the help

ETHNIK LIVING
États-Unis
9 jours d’utilisation de l’application
3 mai 2024

I received great assistance so far, my main issue is getting the order mapping to work and receive information from products. Overall I’m not sure if that is an issue with the app so I give it 4 stars but weighted on my only having used it about a week or a bit more. My review may become better or worse after more experience depending how it goes.

BigFit
États-Unis
3 jours d’utilisation de l’application
AfterShip a répondu 4 mai 2024

Thank you for sharing your feedback with us; we're thrilled to hear that our assistance was prompt and satisfactory. We sincerely hope that your experience with the app continues to meet your expectations.

Regarding the issue you raised, I want to assure you that orders from Shopify are accurately linked with the appropriate couriers in AfterShip, and product information from Shopify is seamlessly synced to the Tracking App. This information will also be visible in the emails sent to your customers.

We are always eager to receive suggestions from our users. Understanding your needs helps us tailor our services to meet your expectations and create a more engaging experience.

If you have any further questions or need assistance with the app, please don't hesitate to reach out to us via the live chat option in your account or by emailing us at support@aftership.com.

We are committed to ensuring that your experience with us is deserving of a 5-star rating.