Avis (4 785)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
3 juillet 2017

Really easy to use and blend with your existing store. Provides customers with piece of mind and reduces delivery queries.

The Trendstream
Afrique du Sud
3 mois d’utilisation de l’application
23 décembre 2021

No notification of additional charges outside of the package, charging expensive monthly fees.
The feature should stop after the end of the package and should not continue to be calculated extra

SUNLU Official Online Store|Best 3D Filament Best Selling Supplier & Manufacturer
R.A.S. chinoise de Hong Kong
3 mois d’utilisation de l’application
AfterShip a répondu 23 décembre 2021

Thanks for sharing your valuable feedback.

I am sorry to know that you are concerned about not receiving notifications of additional charges and getting charged an expensive monthly fee.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. I am glad to confirm that your suggestions have been incorporated to make your experience better with the application.

Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.

Regards,
Rupam Sarma Tamuli
Team AfterShip

Modifié le 5 octobre 2021

good application, i recommend it. it really allows to track orders in real time. Customers are reassure

MAMISOO
France
3 mois d’utilisation de l’application
28 juin 2017

Tracking orders becomes easier with this app.

Pelmis
États-Unis
3 mois d’utilisation de l’application
11 mars 2024

As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch.

A&A OUTLET STORE
États-Unis
2 mois d’utilisation de l’application
20 décembre 2021

one of the best apps to ensure customer satisfaction! absolutely awesome ! very fast and efficient customer support!

Blancci
Belgique
3 mois d’utilisation de l’application
15 février 2024

Saransh assisted me with activating my service. It was swift and smooth. I launch in 2 days so I will be able to review the app in more detail. Stay tuned

The Garden and the Sea
États-Unis
3 mois d’utilisation de l’application
23 février 2022

Great customer service and they helped me with everything I needed! They are very fast and extremely dependable as well.

Outage Proof
États-Unis
3 mois d’utilisation de l’application
14 décembre 2021

Assez complet comme appli, un peu onéreuse au fil de l'utilisation mais ça peu se comprendre avec ce qu'il propose, a voir sur le long therme.

Coucou Toi™
France
3 mois d’utilisation de l’application
26 avril 2017

Have boosted the overall experience of shopping at my website. Customers appreciate knowing where the product they've spent their hard earned money currently is.

Kingcoyote
États-Unis
3 mois d’utilisation de l’application