Avis (4 777)
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Par note
Everything is allright........ its an amaziong app, and the intergration is flawless!
Aftership is simply a must app. Don t start your shipping without installing the basic plan of up to 100 shipments a month for free. Their tracking is accurate and their interface is simple. What I like the most is their tracking page where our customer can use their tracking code and check their packages status. In case I get a customer enquiry I can just check the status on my phone and reply instantly. And their customer service is also very good. Lookig forward to more collaboration amd updates!
Great app..worked well for me ;used for Indian domestic couriers -current 3 hours auto sync should have been for 1 hour.
Just got it, looks okei. Had to "fix" little on the page first time i got in (pop-up from maker) so i did not need to start 14 day trail. But this is not so good i think. You should let people choose or have to upgrade after x trackings and so. Me that just started might not get all up in 14 days so i dont know what i need and not. but apart from that , looks good. And also do not "force" to review as this is doing now. take "away" or change that little and you will have more stars without asking/forcing me ;)
This app worked really well until about 1 month ago. For no reason it decided to not track parcels and not email customers with tracking numbers.
When we needed support... all we got was a false hope promise that they were look into the problem.
We have waited over a month and have decided to move on to a more reliable app.
UPDATE
I have changed my original score from 2 stars to 4 stars. The support people really made the difference with this issue. They were in constant contact with us and even had a personal call to help us work through the issue.
While the fault was not their doing (Australia Post made some changes but didn't notify anyone), it did take too long, too many emails and a poor review before it became a priority to fix the issue.
We are back on track thanks to the Aftership support team.
Very good app keep up updating it
Have loved it thus-far. Increased communication with customers is never a bad thing!
Brilliant App. There are many 'must have' apps out there, most of them I've tried and struggled to see what the hype was about. This is an exception, it's definitely a must have. www.fidgetspinnersonline.co.nz
Great app. Love it that I can intergrate aftership inside my website. Customer get to track their items directly from my store.
TRASH TRASH TRASH BE WARNED!
So complex app. Miss leading support pages and caused so many bugs before and after I tried to use on 2 different stores
Hi,
Apologies for the inconvenience caused.
Give us a last opportunity to get all your issues resolved and make you a happy customer!
One of the experts will reach you in order to assist with your queries.
Kind regards,
Sumit