Avis (4 728)
Affiner
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Par note
AWESOME app! Super easy to use. I love it and customers love it... What more can you ask for?!
awesome customer service and on top the i really like the app an would gladly recommend this amazing app
Works well, integration into my store could be more automated.
Great application, does exactly what I want it to. Quick customer service. Highly recommend using it! Worth it, try it out!
If i could give 0 stars I would do it. I have contacted support for 5 days trying to solve an issue we are having, aligning the correct carrier to each order. They keep saying it is fixed and it's not. I was finally able to get a meeting with their developers so we could fix it and no one showed up. Extremely unprofessional Edit - They fixed the issue after this.
I can see that you are not happy with the customer service support as your issue regarding aligning the correct carrier to each order was not resolved. I apologize for the inconvenience this has caused you.
Please note that one of our experts will get back to you via email. I would appreciate your patience and understanding on this matter as this issue would be dealt with utmost priority.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team AfterShip
Saves me so much time manually putting tracking info into my phone app. Thank You!
Under no circumstances should anyone ever use this app. They have very sleazy business practices and you will end up paying more than what they reflect in their packages. When you may go over a certain rate, they will hide that from you so you begin to incur higher charges and your bill becomes outrageous. You'll be lucky if they even send invoices to you, which they don't because they are hiding the excess billing from their customers. I've used Shopify for several years and this is the #1 sleaziest app I've encountered. Save yourself and do not use Aftership.
There is nothing more assuring to my customers than knowing they can track their shipment easily the whole way to their door. This works great, professional looking and so much better than a previous system I was using. Nice work, your returns plugin is just as good as well.
L'application de suivi numéro 1 pour moi en ce moment ! Merci d'avoir pris le temps de m'éclouter pour enlever le "powered by aftership" !
Customer support was very helpful and swift to respond. Much thanks for taking the time to clarify my doubts and attending to my requests.