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Incroyable merci !!!
Aftershock is one of those tools that allows a small business to have the look, feel, and functionality of the best companies out there. Every website needs Aftership to give those inpatient customers a way to know where their purchase is.
Pretty good app however the customization on the tracking page is rather lacking. The marketing has these examples of beautiful tracking pages but in reality, there is almost none. Other than that, pretty good service. Wish not that many things were behind a paywall but would recommend anyway.
Thanks for your valuable feedback.
We are pleased to know about your experience with our application and that we were able to meet your expectations.
It is our constant endeavor to delight our users and provide them with an engaging experience. I have noted your feedback related to the customization on the tracking page is somewhat lacking and have forwarded it to our product team.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Fast and responsive customer support! even removed branding for free for me! Special thanks to Niraj!
Ruhika was very helpful on the chat app and solved all questions I had quickly and efficiently- would recommend
Very convenience to use and easy to set up and it has nearly all courier services around the world. I use this app for 2 of my shops.
Using this app to make my clients' experience the best! Customer support is excellent, got all features needed!
thank you for helping me remove the logo you've even very helpful and fast to resolve the problem. thanks!
Outstanding customer service! Quick, efficient, and friendly staff. Truly went above and beyond to meet our needs. Highly recommend! Animesh
I've been really impressed by the level of customer service provided by AfterShip. Not only is their support team knowledgeable about the app, but they are also friendly and welcoming, making it easy to get the help I need. Thank you, AfterShip, for making me feel like a valued customer.
Dear Customer,
We appreciate your kind words for our customer service & the support team.
While we strive to provide exceptional support to assist our customers, we always welcome our customer's feedback.
Could you please share your availability along with your Time Zone, so that we can schedule a screen-share meeting to understand the concerns and assist you accordingly?
Regards
Team AfterShip