Avis (4 604)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
27 février 2023

Very good order tracking application. Overall satisfied and very responsive customer service. The only flaw is that to remove the aftership links at the bottom of the page, you have to subscribe to the premium plan.

Loovah
France
5 mois d’utilisation de l’application
AfterShip & Automizely a répondu 27 février 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

1 juin 2021

i didn't get to really use it for now but i'm very happy with what it has to offer a young entrepreneur like me

FitnessComfy™
France
5 mois d’utilisation de l’application
AfterShip & Automizely a répondu 1 juin 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

29 août 2017

Honestly I hadn't gotten time to use it before constantly plagued with this notice to review it so here I am.

Happytrunks
États-Unis
8 mois d’utilisation de l’application
Modifié le 5 avril 2020

I've experienced some problems with the app and a long answers from support team, but luckily for me, sales department helped to figure it out and fixed the app, gave a refund and extended trial period. At the moment, I'm testing the software and can say that at least these guys know how to work with their clients.

P.S. Functions and integrations of the app are just great, but if you installed and faced some problems -- don't hesitate to compulsively write to support.

Just Paint By Numbers
R.A.S. chinoise de Hong Kong
5 mois d’utilisation de l’application
AfterShip & Automizely a répondu 17 mars 2020

Thanks for your review and apologies for the trouble.
Please reply to the email sent from our end and kindly allow us to fix all issues that you are facing with the app.

4 juillet 2014

The fact that it supports PostNL is for me already enough <3

Project MARU MARU
Pays-Bas
8 jours d’utilisation de l’application
30 avril 2021

Suberb service and customer support! Thank you so much for all your help. We are continuing to try the service and will take a decision

Maison Hotel
Espagne
8 jours d’utilisation de l’application
15 mars 2021

We started using Aftership as a trial version to notify our customers in advance about the status of their shipments. Questions regarding parcel status dropped to 50% which reduced our workload and made customers happy. Furthermore the customer service team of aftership did a great job to resolve an issue we had at the beginning. Also I want to stress out the availability and response time of the team. Special thanks to Mudit!

Halal Online Shop
Allemagne
8 jours d’utilisation de l’application
Modifié le 29 mai 2019

Muy caro su producto. Hay más baratos en el mercado

Willingss.com
Pérou
8 mois d’utilisation de l’application
19 juin 2023

Shreyasi helped me with my questions and setting up my store. Thank you for the prompt responses and getting my site ready to go!

Drama Beauty
États-Unis
8 jours d’utilisation de l’application
11 août 2019

The app no longer supports the E Packet and I have contacted their support and 7 days later, I have not yet heard back from them. I won't sign up for their pay plan if their solution does not work and they don't even care to respond to an email!

MissLavish
Canada
7 mois d’utilisation de l’application
AfterShip & Automizely a répondu 13 septembre 2019

Sorry about the experience you had.
We tried reaching you on your email address available with us. Please take some time to reply or confirm if the issue is solved now.