Avis (4 768)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
14 mai 2012

Our customers love being about to keep track of where their package is, it helps build the anticipation of the product arriving and improves their experience while at the same time cutting down on customer serve inquiries on the status of their order. No brainer, install it.

Diamond Candles
23 mai 2012

Smiley Face X 5! Hands down one of the best apps that actually works with an easy install. Proactive Support Team. If you do not have already, please get asap.

HeadKandiXchange
12 décembre 2012

Great app! Their customer support answered me quickly and precisely. They cover Correios of Brazil and they are willing to accept integration with other courriers upon request. The system works on "install and forget" mode, but you can also edit the e-mails and monitor all your shipment status from the dashboard page.

Andréia Carvalho Boutique
21 novembre 2012

We love this app, gives the customer more confidence about delivery and cuts down incoming phone calls.

Jura Watches
15 mai 2012

Outstanding, This app works great without me having to do anything, Should really cut down on the annoying "Where's My order?" Calls, The support on this app is great very quick to respond to question , issues and requests.

Skin Care By Suzie
16 mai 2012

I recommend this app. I tested and it worked properly to my orders. I got reply to my question quickly. Thank you.

TerraCotta Arte Sacra
6 mars 2013

A "wow" app. We sell on multiple marketplaces in addition to Shopify and our customer ratings have lately said things like "the best communication I ever had."

We all experience lost packages. They become costly when we have to overnight a replacement. Aftership catches problems and alerts you and (optionally) the customer.

One suggestion to make a great app even better -- when a shipment expires, or if there is no scan on a new order within a set period (1-2 days), maybe send a "watch list" to the store owner just as a heads up that there might be trouble ahead.

Can't say enough good things about this app and the service I received when I initially had questions.

Scenic Labs
14 mars 2014

Great. Now i just need to find my way to update tracking number quickly

GMYLE
États-Unis
14 mars 2014

Cheap, effective, and makes it seem like we have a whole army of customer service reps. Highly Recommend

Outdoor Patio Needs
États-Unis
9 février 2014

Just installed this app a few days ago and so good, so far! I can't put into words how helpful it is to be able to view the shipping status of all our current orders, all at the same time. What a time-saver!!

The Wikimedia Shop
États-Unis