Avis (4 775)
Affiner
-
Par note
Very good order tracking application. Overall satisfied and very responsive customer service. The only flaw is that to remove the aftership links at the bottom of the page, you have to subscribe to the premium plan.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Honestly I hadn't gotten time to use it before constantly plagued with this notice to review it so here I am.
The fact that it supports PostNL is for me already enough <3
I've experienced some problems with the app and a long answers from support team, but luckily for me, sales department helped to figure it out and fixed the app, gave a refund and extended trial period. At the moment, I'm testing the software and can say that at least these guys know how to work with their clients.
P.S. Functions and integrations of the app are just great, but if you installed and faced some problems -- don't hesitate to compulsively write to support.
Thanks for your review and apologies for the trouble.
Please reply to the email sent from our end and kindly allow us to fix all issues that you are facing with the app.
Suberb service and customer support! Thank you so much for all your help. We are continuing to try the service and will take a decision
We started using Aftership as a trial version to notify our customers in advance about the status of their shipments. Questions regarding parcel status dropped to 50% which reduced our workload and made customers happy. Furthermore the customer service team of aftership did a great job to resolve an issue we had at the beginning. Also I want to stress out the availability and response time of the team. Special thanks to Mudit!
The app no longer supports the E Packet and I have contacted their support and 7 days later, I have not yet heard back from them. I won't sign up for their pay plan if their solution does not work and they don't even care to respond to an email!
Sorry about the experience you had.
We tried reaching you on your email address available with us. Please take some time to reply or confirm if the issue is solved now.
Muy caro su producto. Hay más baratos en el mercado
Very happy with Aftership! Great product and have had no issues so haven't had to contact support!
Good for small store. 100 shipping per month free isnt much