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This is a great app helps out a lot!
Customer service was on point and reactive, really helpful for all your need. They call you on zoom to fix the problem really fast and are helpful
great support team, easy interface, the app is pretty user friendly. satisfied with free account, which i can use while im generating sales
It is really easy to set up and start using it. It has really good features and live chat. Varun did great to help me remove the branding on the tracking page. Will continue using AfterShip. :)
Great App, creates an autopilot atmosphere. :)
So far not a fan. Two major flaws I have noticed thus far. 1. If your order contains five products shipped from different manufacturers, they receive five emails with the same order number on them, but they have no clue which product the emails are regarding. 2. If the shipping data has Chinese text in it, the email from Aftership retains that text in the email sent to the customer. I can send emails directly from within Shopify (push) and save myself a dime a piece.
This app works wonders! We can customize the different notifications to our brand using their premium service. It automatically knows when we have new orders and imports them every 3 or so hours. After that, emails are sent out to our customers about their order and the status of it. We also like how it has 1 place to track packages through multiple carriers, which makes it easy for international and UPS Mail Innovations packages. There is no need to go to multiple websites to track a shipment. There could be improvement on the time for the order importer, maybe 1 hour instead of 3 hours. It would also be nice to have the tracking button/widget follow the responsiveness of our website. The url that Aftership supplies us could have room for us to style it according to our brand colors/theme. Other than those few minor things, this app is great.
Very helpful app, does exactly what it suggests.
Loved it - makes shipping updates incredibly simple!
amazing app, very easy and quick to fix. customer service was perfect.
I recommend it, converts you so much